Director, Retail Engagement Innovation

Boars Head   •  

Sarasota, FL

Industry: Manufacturing


11 - 15 years

Posted 171 days ago

This job is no longer available.



Boar’s Head Brand is in search of an experienced professional to join our Innovation team as the Director of Retail Engagement Innovation. In this highly visible role, the ideal candidate willhave a proven track record of creating innovative shopper experience programs that deliver best-in-class shopper experiences at retail. A successful candidate should be adept at uncovering human-centered insights and skillful at translating those insights into actionable training designs, development processes and procedures.

Job Description:

Essential Duties and Responsibilities

  • Research Leadership: Lead all human-centered research by designing, planning and executing internal and external Innovation research (including: consumer shop-a-longs, ethnography interviews, findings analysis and insight presentations.)
  • Collaboration with Innovation team to translate insights into powerful stories and strategic designs for innovative products, services, interactions and experiences.
  • Oversees the creation and implementation of training materials, programs and processes and, if needed, engages external third parties to address role specific training needs.
  • Familiarity with e-Learning systems, administration and downstream impact.
  • Perform comprehensive needs analysis to assess a retail partner' learning situation, expectations, resources, constraints, learning needs, learning gaps, and tasks in relation to the organization's mission and goals.
  • Conduct training needs assessment, analyze and research the technology and infrastructure available to meet retail partner's needs.
  • Present training options, delivery methods and techniques.
  • Develop clear objectives for training.
  • Maintain current knowledge of latest industry tools and processes to ensure training is innovative, engaging, and on the cutting edge of training technology.
  • Contribute to improvement of team processes and standards.
  • Evaluate existing training materials and identify needs for future materials.
  • Conduct reviews of new training materials.

Education and Experience

  • BA or BS degree, in Instructional Design, Human Resources Development, Psychology or related field
  • 10+ years of experience in management and training in the retail and/or food service industry is required
  • Specialized training in instructional design methodologies is required
  • Ability to maintain high level of confidentiality
  • Excellent written and verbal communication skills
  • Strong time management and organizational skills
  • Some travel required (10-25%)