Loma Linda, CA
8 - 10 years
Posted 190 days ago
This position will support LLUHS`s strategic plan and the organization`s mission to continue the teaching and healing ministry of Jesus Christ, while embracing the core values of Compassion, Integrity, Excellence, Teamwork, and Wholeness. Under the supervision of the Executive Director, the Director coordinates all activities related to the overall operations of the Billing Office. Supports managers and supervisors to ensure proper staffing in achieving maximum productivity. Monitors account receivables daily to ensure an even cash flow.
Communicates with the Executive Director on a regular basis to reportfinancials and to report potential risks that may have an impact on the operations and cash. Mentors and coaches managers and supervisors under his/her leadership to ensure a harmonious environment. Collaborates with all the various departments within the organization to improve processes and to maximize revenue. Works closely with the various systems vendors to detect and resolve problems that may arise, also to identify opportunities to gain efficiencies. Works closely with the various collection agencies to ensure insurance follow up accounts are worked timely and aggressively.
Participates in the implementation of new systems/applications. Proactive in finding ways to gain efficiencies through technology and process improvements. These services may be provided for both the LLUMC and LLUCH hospitals. Performs other duties as needed.
Written and verbal communication skills required. Must have the ability to read and interpret documents such as managed care contracts, billing manuals, billing bulletins, CMS Program Memorandums, safety documents, operating and maintenance instructions and procedure manuals. Must be able to write routine reports and correspondence and interpret statistical data. Multi-tasking and good organizational skills are required. Must possess basic mathematics skills. Must be proficient in the English language. Must be able to communicate effectively in writing, on the telephone, one-on-one, and large or small groups (committees, meetings, etc.). Must be able to interact with others in a positive, effective, courteous and professional manner. Must demonstrate good leadership and supervision skills.
Must have the ability to work under pressure and stay calm in all circumstances. Must be consistent in following policies and procedures. Must be able to handle difficult situations and frequent interruptions. Must have the ability to prioritize and make decisions. Must be detailed oriented, analytical, extremely organize and have the ability to multi-task. Must be able to speak effectively before large or small groups of employees, administration, patients and other internal or external entities. Bachelor's degreerequired.
Active enrollment in Bachelor's Degree program is acceptable in lieu of degree, with completion within two years from start date required. Minimum eight years of direct Academic Medical Center management in a large complex hospital-based facility and experience specializing in billing and collections, Commercial, Medi-Cal, Medicare, Worker's Compensation and California Children's Services with emphasis on Federal, State, and County eligibility regulations and requirements. Direct experience in process re-engineering and design preferred. Hospital mainframe computer experience from the user or technical perspective preferred.