Director Project Management

Wake Forest Baptist Health   •  

Winston-salem, NC

Industry: Healthcare IT


11 - 15 years

Posted 329 days ago


Director, Project Management

Job Summary:

  • Manage a seasoned project management group with responsibility for project execution, project management standards, customer satisfaction and financial return for complex and/or large projects involving major patient experience measures and financial commitments.
  • This role will serve as a strategic partner to Wake Forest leadership and will assist in the development of project proposals and drive stakeholder support and engagement.


  • 10+ years relevant work experience preferably with either a healthcare, payor or in a global consulting or professional services organization
  • 10+ years of management of large scale transformational projects and programs
  • 5+ years of leading an operational functional area
  • Healthcare or payor work experience in project, program and portfolio management experience required
  • Experience in developing technique based training programs for project, program and portfolio management
  • 10+ years in a business consulting capacity developing and assess proposed business and/or clinical projects
  • 10+ years of experience in leading, mentoring, developing and coaching people
  • Extensive experience in developing robust business value realization models to ensure targets are met for the organization

Skills & Qualifications:

  • Experience successfully managing diverse virtual teams
  • Excellent verbal & written communication skills
  • Superior ability to explain complex issues in simple terms and adapt tone for different users
  • Exceptional presentation skills and ability to communicate and collaborate across all organizational levels
  • Proven executive engagement skills with an ability to establish strong relationships with business decision makers
  • Proficient understanding of software development life cycle
  • Project, program, and portfolio management experience in a leadership role within a hybrid centralized/decentralized PMO operating model
  • Strong leadership and interpersonal skills in a matrix environment, collaborating with peers and associates across the organization

Licensure, Certification, and/or Registration:

  • Project Management Professional (PMP), required
  • Program Management Professional (PgMP), desired

Major Accountabilities/Responsibilities:

  1. Exemplifies the Wake Forest Baptist Medical Center (WFBMC) Values and Code of Conduct, while striving to identify compliance risk through department led risk assessments, system monitoring, and periodic audits, and reporting any identified violation to Legal Services and Corporate Compliance Departments. Ensures immediate action is taken on any issues identified through a self-assessment or by Legal Services or Corporate Compliance; that policies are developed or revised as necessary; and that efforts are made to ensure a positive and compliant work environment for all employees.
  2. Demonstrates leadership in the areas of:

Human Resources

Financial Management



Continuous quality improvement in project management

Institutional support and representation

Customer service

Change Management

  1. Work under the direction of the Vice President of Project Management and Process Improvement to identify and address project management opportunities
  2. Serves as key liaison between strategic partners and member participants to support implementation and integration of project management
  3. Responsible for the development, deployment, and monitoring of standardized project management processes
  4. Develop, educate and promote adoption of project management best practices within the Wake Forest organization
  5. Assist in the develop and implementation of a change management framework to improve organization adoption
  6. Proven expertise in project and program planning, prioritization, business outcome measurement and monitoring
  7. Solid understanding of quantitative and qualitative measurement, analytics and evaluation including the use of statistical project performance control in healthcare or payor environments
  8. Identifies, develops and evaluates business proposed initiatives
  9. Assists in the review, revision, development, coordination and integration of policies and procedures
  10. Selects, develops, manages and evaluates direct reports. Ensures performance appraisals are completed in a timely fashion
  11. Promote and arrange for training of staff to upgrade their skills and increase the group's effectiveness
  12. Promote project management practices with other Wake Forest functions for better cohesion across the enterprise