- Develop a deep understanding of our customers’ & prospects’ problems and deliver solutions that drive growth and customer retention & delight
- Build a business case for investment by articulating initiative recommendations and trade-offs to leadership and cross-functional stakeholders
- Translate product strategy into roadmaps that are informed by input from customers, cross-functional stakeholders, market and competitive research.
- Develop specifications, negotiate & define scopes, and partner with our design & engineering teams to deliver new capabilities to our customers
- Define and analyze key metrics that inform decision making and measure success of product initiatives
- Support the go-to-market process and collaborate with Product Marketing, Sales and Customer Success to achieve launch readiness and drive adoption
What you bring to the team:
- 7-10 years of proven software Product Management experience
- Bachelor's degree in Computer Science, Business Systems, similar technical field of study, or equivalent practical experience
- MBA - strongly preferred
- Experience with ecosystem integrations - strongly preferred
- Product taste - you have a demonstrated passion for user experience and have delivered software that delights users
- Experience working on scaling or mature B2B / consumer software (and familiarity with SaaS platforms) - you understand what it takes build & maintain systems that work at scale
- Technical acumen – you can have credible conversations with engineer stakeholders about technical tradeoffs, technologies, scalability, etc.
- Excellent verbal, visual, and written communication skills
- Strong operational & organizational skills, attention to detail, and the ability to balance multiple projects while following through on plans
- Proven analytical skills and experience using data to drive decision-making and feature prioritization
- Experience working in a fast-paced enterprise technology environment