Director, Product Market Specialist, Regional Issuers

Confidential Company  •  Purchase, NY and San Carlos, CA

Salary depends on experience
Posted on 03/21/18
Confidential Company
Purchase, NY
Salary depends on experience
Posted on 03/21/18

Overview
The Director, Product Market Specialist will play a critical role within Mastercard’s Digital Payments & Labs (DP&L) team. This individual will be a “one stop shop” for regional issuer account teams in term of digital products and solutions, providing thought leadership, technical product knowledge, value proposition definition, customer engagement and overall digital support for a set of prioritized issuer accounts. S/he will be responsible on educating, promoting and driving Mastercard’s DP&L product suite including Masterpass, Mastercard Digital Enablement Service (MDES), Send and Labs within regional issuers in the U.S. Region.


Role
• Be the owner of all things digital for a set of prioritized accounts in the regional issuers segment for the U.S region
• Drive core business through digital product and solutions while advancing Mastercard’s digital agenda and priorities for the regional issuer accounts
• Identify customers’ digital needs and drive digital discussions focusing on thought leadership, market trends and Mastercard product offerings which will address these needs while driving value for both MasterCard and our customers
• Creates and owns DP&L roadmap for prioritized regional issuer accounts
• Continuous best practice and lessons learned sharing between regional issuer accounts
• Highlight product developments and innovations to regional account teams acting as voice of Products & Innovation
• Represent voice of customer by communicating market and region’s feedback and opportunities to Products & Innovation team with the goal of improving existing solutions and developing new solutions
• Coordinate seamless transition to Product Delivery team for program implementations
• Active participation in the annual partner planning and product prioritization process


All About You
• Strong passion for and knowledge/expertise of technology, innovation, payments, e/m commerce
• Significant experience in business development, account and product management
• Experience in digital payments and management consultancy preferred
• Excellent communication and interaction skills - ability to develop strategic points of view and lead customer-facing conversations across different levels of the organization
• Strong ability to act as a team player and create trust relationships across the organization
• Self-motivated with a proven track record of delivering success while operating in a team and/or cross functional environment
• Strong business acumen, with the ability to identify, capture and deliver business results
• Forward thinking, with ability to develop creative approaches to solve business situations
• Domestic overnight travel required (30%)
•Location: San Francisco, CA; New York

    R-59783

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