$200K — $250K *
The Director, Product Management for Messaging leads our product group focused on the global SMS/MMS market which includes both a focus of serving large global 2000 enterprises and the world’s leading SaaS, UCaaS, and CCaaS cloud provider customers. They are responsible for leading a team of product owners, helping set priorities and working with customers to build solutions to solve their problems efficiently. In this role, they are responsible for setting the product vision and direction for the group for the next 2-3 years, instituting product processes, shared goal setting, and working to enable teams to quickly identify and solve customer problems. They are a lifelong agile learner and aspiring or current master of agile processes and have managed products with 3+ scrum teams. They are a coach and mentor to product owners and scrum teams. They own setting the right goals to guide the prioritization of the product direction and product strategy for building new features and products. To ensure the products overall success, they also partner with Marketing, Sales, Operations and Finance, among others, to define and execute the product strategy, and ensure early and repeatable on-going success of major product launches.
Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.
What You'll Do:
Create and own the long-term product vision, develop the product strategy for bringing the vision to reality and drive execution towards it through product owners and scrum product teams by setting direction and goals.
Evaluate product progress towards the product vision and be accountable to business outcomes such as product adoption by customers.
Make key results and goals visible to all stakeholders and interpret them into actionable conclusions and new hypotheses.
Lead partnership with suppliers and global partners as needed to deliver a complete product solution to customers.
Be the voice of the customer, collaborate with customers to define capabilities and solutions bringing to market revenue-generating, customer-driven software products.
Act as primary internal liaison, collaborating with internal stakeholders and users (sales, marketing, support, finance, engineering, etc.) to identify accurate go-to-market strategies which include as needed product GTM plans and pricing frameworks all stakeholders are aligned, have context and understand where we are going.
Ensure the product is designed based on deep knowledge of the users, market, and technology translating market observations and customer feedback into a prioritized product backlog
What You Need:
10+ years of product management experience
3+ of people leadership experience, demonstrated ability to recruit, develop and retain your people to form a strong, motivated product team
BA/BS degree or equivalent experience
Experience working with Agile Scrum Methodologies and designing team topologies partnered with technology people leaders
Experience managing and growing a SaaS or cloud platform required, messaging experience a plus but not required
Data focused, ability to combine internal user data and customer feedback to map the product experience
Highly analytical skills with the ability to translate between strategic business decisions and their quantitative implications
Blend strategic and tactical thinking- someone who can identify and prioritize opportunities in highly ambiguous contexts, and then organize thematic work areas in deep detail, thus aligning long term vision with iterative execution
Excellent communication and interpersonal skills, ability to be personable yet persistent and clearly communicate and engage with key stakeholders like leadership, other product/engineering teams, operations, and customers.
Valid through: 11/23/2021