Director, Product Management at PSI Services in Remote

Core Responsibilities:

• Accountable for the strategic product roadmap alignment to the growth markets and opportunities of the business.
• Develop and manage a market and customer research and insights process in order to anticipate challenges and opportunities in the four core areas: authoring, delivery, proctoring and reporting.
• Manage multiple projects and fulfill project requests, working cross functionally with the business and software development teams to meet deadlines.
• Strong discipline toward tight communication of business requirements for both product owners and business analysts.
• Lead, build and motivate team of product owners and business analysts to achieve KPIs, etc.
• Work cross-functionally with other teams (marketing, finance, operations, sales, etc.) to aid in communicating and detail on product/commercially related customer value, investment and profitability.\
• Work with cross-functional teams to lead and support platform and product migrations.
• Work closely with Solutions team to help craft and align client versus product enhancements.

Qualifications and Requirements

• BA or BS accredited college degree, preferably in a business or technical field; MA or MBA a plus.
• 6+ Years of demonstrated product management experience delivering quality, on-time product delivery.
• Formal training, certification or experience in design thinking, contextual inquiry, or other methodologies regarding end-to-end commercial product development and/or requirements gathering.
• Experience managing and motivating product managers and business analysts against goals, KPIs, etc.
• Demonstrated project management skills over multiple projects.

Additional Qualifications

• Competencies in facilitation and negotiation, interviewing, business writing, active listening, presentation skills, problem solving, systems thinking, leadership and influencing.
• Ability to successfully engage in multiple initiatives simultaneously with overlapping deadlines.
• Excellent organizational skills and strong attention to detail required.
• Creative self-starter, ability to apply knowledge and skills to new business opportunities.
• Educational technology, certification and/or assessment and/or remote proctoring industry experience.