Director - Product Engineering

 •  Gap San Francisco, CA

11 - 15 years experience  •  Apparel & Footwear

Salary depends on experience
Posted on 11/22/17
San Francisco, CA
11 - 15 years experience
Apparel & Footwear
Salary depends on experience
Posted on 11/22/17

The Director of ProductEngineering directs software development, implementation and support efforts across Gap Inc.Technologies collection of Stores. This collection of applications forms a cohesive, scalable platform that is the basis for Gap Inc success and future growth. As a member of the ProductEngineering group, you are the driving force behind the delivery of multiple, concurrent business initiatives that leverage and extend our robust technical platform. You possess deep technical knowledge,years of software developmentexperience, proven leadership skills and ability to forge strong working relationships that cross organizational lines to aid us in our Dev Ops transition.

  • Accountable for ensuring project/product delivery excellence across the entire Gap Tech application spectrum.
  • Provides leadership and direction for technical managers, architects, quality assurance engineers, developers and other technologists up to the Director level.
  • Works closely with key business leaders to define strategies for business applications and processes in Gap Tech.
  • Works with business and IT leadership throughout the strategic planning process. Participates in the process to prioritize and scope future projects and initiatives.
  • Works with business and IT leadership to prioritize support and tactical issues to address immediate business needs while maintaining strategic direction.
  • Hires bright talent and plans resource needs and allocations to support projects, initiatives, and support.
  • Evaluates business needs, researches and formulates application solutions, and makes solution recommendations to Gap Tech leadership.
  • Ensures service levels are understood and met.
  • Proactively engages other leaders in cross-functional efforts. Openly shares plans and strives to prevent surprises for other organizations.
  • Guides technical managers and other technologists to make sound decisions that support company priorities.
  • Fosters open communication within and between teams.
  • Communicates effectively with IT management. Keeps IT leaders apprised of any issues or concerns. Takes a 'no surprises' approach to communication within the department and with the business.
  • Sets uncompromisingly high standards of performance for self and subordinates.
  • Displays a strong work ethic and sense of urgency. Demonstrates strong initiative to make things happen.
  • Displays a strong ambition in gaining skills and knowledge that benefit GID. Stays abreast of industry trends and best practices.
  • Acts as a change agent, initiating appropriate changes to support business growth, reduce operational costs, and/or improve service levels.
  • Ensure effective communications-up, down and across the business.


  • 10+ years of experience in leadership and management roles in software industry, ideally with software development background.
  • Demonstrated ability and experience in providing cross-organizational managerial leadership for application development on the Java/J2EE platform, Mobile and CI/CD frameworks.
  • Ability to hire, guide, mentor, and grow technologists and managers.
  • Ability to integrate people and teams.
  • Comfortable working with senior management, technical leaders, quality assurance engineers and software developers. Ability to interact with business executives in business terms.
  • Demonstrated ability to delegate and empower others.
  • Solid commercial software engineering skills.
  • Full lifecycle development experience on large projects, creating distributed and scalable Retail systems. Strong knowledge of industry standards and techniques in development and testing.
  • Familiarity with a variety of SDLC methodologies (i.e. RUP, XP, Scrum, Lean, etc.)
  • Proven record of process analysis and continuous improvement
  • Experience with version control and defect management systems.
  • Experience with object-oriented and service-oriented systems.
  • Strong verbal and written communication skills.
  • Ability to influence technical discussions and decisions.
  • Bachelors Degree from an accredited college, or equivalent experience

JOB#: 221081

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