Director Product Development - Technical / Molded Products

PetSmart   •  

Phoenix, AZ

Industry: Retail & Consumer Goods


11 - 15 years

Posted 95 days ago

This job is no longer available.

Director Product Development - Technical / Molded Products

Director of Product Development is an experienced leader responsible for directing a team of product developers. This position is responsible for developing new propriety products to drive customer loyalty, increase profitability, and address the merchandising assortment needs.

This position oversees and develops products from concept to final delivery. Works closely with cross-functional teams in Brand Management, Merchandising and Buying, Product Design and Packaging to ensure customer needs are exceeded. Must be passionate about product development and have experience in technical, molded and or electrical products. Organizational skills are essential to be able to manage large volumes of details and information.

Experience and managerial adherence to a product management repository system and development calendar. Researches and identifies innovative products or methods of development that upholds the integrity of the company’s proprietary brands. As a leader of the team, this role will develop and mentor associates to build organizational bench strength, as well as recognize and cultivate talent.


The Director, Product Development will report to the Vice President, Product Development. Directly supervises a team of 4 + associates.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to:

  • Lead and oversee the product development cycle from new product initiation to execution for technical product categories.
  • Partners with the Global Product Development and Costing team to ensure the development aligns to the customer’s strategic framework.
  • Requires a high level of influence, cross functional partnership and the ability to execute solutions.
  • Provides guidance and solutions during development, removing roadblocks for the team.
  • Develop, test and implement workflows that increase efficiency and timeliness of product development as part of continuous improvement.
  • Drive effective communication between Global based product teams to ensure strategic business alignment and optimal responsiveness.
  • Directs a high performing, customer centric team. Develops associates through coaching, mentoring, performance management, talent management and succession planning.
  • Develops work goals and objectives for the department in accordance and alignment with company goals; provides leadership, measures and feedback, and motivation for staff achievement of departmental goals.
  • Builds relationships and initiates processes with internal and external partners that facilitate cross- functional synergy and collaboration.
  • Strategizes the execution of the team’s activities by ensuring consistency of process, quality of information and timely execution in adherence with the Product Development timeline and speed to market.
  • Anticipates and drives issue resolution and manages up as necessary.
  • Utilizes customer and competitive intelligence on processes in product development to drive innovation.


  • Bachelor's degree in Product Development/Merchandising, Marketing or related field or equivalent experiencerequired. MBA, preferred. Requires proficiency typically obtained with 10+ years experience including 5+ years demonstrated leadership in retail product sourcing, development, merchandising and/or buying. Experience supporting a development team and working with global manufacturers is expected.
  • Requires an inquisitive results-oriented leader with strong strategic thinking, planning and analytical skills. Must have integrity and be dedicated to the principles of developing a strong collaborative team-based organization. Superior financial and business acumen is essential and a highly credible management presence is necessary. Other attributes include:
  • Excellent communication skills, both written and verbal.
  • Ability to multi-task and prioritize with a sense of urgency.
  • Possess the ability to connect with the Brand Management team and can convert opportunities into practical business strategies.
  • A proven leader with self-confidence, and a solid track record of accomplishments in challenging environments.
  • Demonstrated ability to lead an organization through growth or transitions without losing momentum or focus on key business drivers.
  • Strong communicator who understands the importance of leadership through consensus, and who values and is good at partnering and relationship building.
  • Good listening skills and ability to be effective in working with all levels of the organization.
  • Position requires some travel (up to 25%).

ID PD-18-6176