Director, Pre-Service

Norton Healthcare Pavilion   •  

Normal, IL

Industry: Healthcare


5 - 7 years

Posted 80 days ago

This job is no longer available.

Job Description:

Manage and coordinate all daily functions in the Patient Access Pre-Service department for the purposes of Insurance Verification and Pre-Registration. Provide quality service to patients, physician offices and ancillary departments across Norton Healthcare. Maintain and develop communication channels with associates through department meetings, email, and one on one counseling. Interview, hire and provide orientation and education to associates. Review and resolve conflicts, evaluate associate performance, ensure all performance metrics are met and or exceeded ensuring the needs of the Revenue Cycle are met. Stay consistent with all Federal and State requirements as it relates to Insurance verification, HIPAA and Payers.


  • Five years Healthcare Revenue Cycle
  • Bachelor Degree


  • Three years insurance verification, managed care or care management
  • Bachelor Degree Nursing

Screening Requirements: Drug Screen, Background Check, License and Employment reference verification.

Norton Healthcare offers a competitive benefit package including:

  • Medical, Dental and Vision Insurance
  • Paid Vacation, Sick Days and Holidays
  • Short and Long Term Disability
  • 403b/401k Plan
  • Flexible Spending Accounts (FSA)
  • College Savings Plan
  • Fitness Center
  • Free Parking
  • Life Insurance
  • Comprehensive Wellness Program

Job ID: 16029