Director Plaza Retail

HMSHost   •  

Westmoreland, NY

Industry: Food & Beverages


Less than 5 years

Posted 37 days ago

Essential Functions:-

 Oversees the daily retail operations of a multi-concept plaza and ensures delivery of the highest

level of service, sanitation and customer relations

 Facilitates the development and implementation of the annual budget, financial forecasts and

other business goals, and leads unit management to ensure budgeted sales and profit goals are


 Directs plaza staff to ensure compliance with applicable company standards, policies, practices

and objectives

 Evaluates operations and seeks opportunities to continuously improve service

 Develops, maintains, and fosters growth of landlord, brand and DBE partner relationships

 Authorizes hiring, firing, advancement, promotion or any other status change of plaza associates

 Serves as a resource to others in resolution of complex problems and issues


Minimum Qualifications, Knowledge, Skills, and Work Environment:

 Requires a High School diploma or general education development (GED) diploma; 2 years of

formal post-high school education in the field of Retail Management preferred

 Requires at least 3 years of store management experience in low volume, multi-unit Merchandise

operations or other related management experience

 Requires an advanced working knowledge of Microsoft Office; PeopleSoft Financials and Micros

POS system skills a plus

 Requires excellent time and project management skills, as well as proven presentation skills

 Demonstrates knowledge of product, quality, and operations standards

 Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and

outgoing manner including executive team, union representatives, branded partners and a very

diverse group of hourly associates

 Requires the ability to speak, read and comprehend instructions, short correspondence and

policy documents, as well as converse comfortably with customers

 Requires basic keyboarding or other repetitive motions

 Requires the ability to lift or push objects weighing up to 40 lbs