Director - Performance Improvement in New Orleans, LA

$150K - $200K(Ladders Estimates)

Oschner Health System   •  

New Orleans, LA 70112

Industry: Hospitals & Medical Centers


5 - 7 years

Posted 29 days ago

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, andinnovate.Webelieve that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health System and discover your future today!

The Director assumes responsibility for the strategic and operational collaboration with medical staff, administration, and department leaders to identify, analyze, and trend clinical quality issues and collaborate to identify and implement successful solutions. The Director also manages in partnership with Medical Staff and administrative leadership, the development of best practice order sets and operations standards and guides continuous accreditation compliance, including the education and training associated with this and other programs. The Director independently makes decisions that could affect Ochsner Health System's financial objectives, performance objectives and strategic results. The Director develops and is accountable for the budget for departmental areas


  • Required -Bachelor's degree in Nursing, Healthcare or Business Administration or related field
  • Preferred -Master's degree

Work Experience

  • Required -5 years experience in an acute care setting including three years of healthcare leadership/management experience.

Knowledge Skills and Abilities (KSAs)

  • Must have computer skills and dexterity required for data entry and retrieval of patient information.
  • Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process
  • Must be proficient with Windows-style applications, various software packages specific to role and keyboard
  • Strong interpersonal skills

Job Duties

  • Manages and continuously evaluates improvement in the performance of clinical processes as measured in the analysis and trending.
  • Recruits and guides the development of content-expert staff.
  • Researches, educates, and trains to enable cutting edge applications of best practice initiatives.
  • Manages relevant departments efficiently by providing services within annual budget requirements.
  • Supports hospital-based teams, committees, task forces, and other groups to achieve measured, clinical excellence objectives, by coordinating and supporting their efforts.
  • Ensures that the physical environment, job structures, and technology infrastructures are designed to promote employee and patient safety.

Other related duties as required. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Ochsner is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Mechanical lifting devices (carts, dollies, etc.) or team lifts should be utilized.

Must be able to sit for prolonged periods of time.

Must be able to stoop, bend, reach and grab with arms and hands, manual dexterity.

Must be able to travel throughout and between facilities.

Must be able to work a flexible work schedule (e.g., more than 8 hours a day).

Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.

There is no occupational risk for exposure to communicable diseases

Valid Through: 2019-10-17