$200K — $250K *
Purpose & Scope:
The Director, Patient Insights and Solutions will provide support to M&D teams as well as Global Business Units with a focus on leading initiatives to develop a deep understanding of the patient dynamics in the real world and define solutions to address patients' needs and barriers to care in order to help them achieve outcomes that matter. This will be accomplished with an emphasis on patient and clinician perspectives regarding medical value, outcome expectations and treatment choices. This role will have a particular focus on the behavioral aspects of care and the impact of behavior on decision-making from a patient and practitioner perspective. Integration of Real-World Evidence will also be a critical component of the work, utilizing innovative approaches to develop deep understandings of patients in their environment with the ultimate goal of developing new opportunities to provide clinically meaningful benefit to our patients. The work will include traditional as well as innovative work streams to improve our understanding of the patient, the practitioner and the environment in which the delivery of care exists. Leading the process designed to provide a patient focused insight or solution to a question posed by an internal customer will be a critical component of the work and the person in this role will be ultimately accountable for the process and the deliverable, utilizing a matrix environment to assemble an appropriate team.
Essential Job Responsibilities:
The individual in this role will support the needs of later stage development teams and the global business units providing a deep understanding of patient behavior, perspectives, and outcomes of interest and patient/practitioner expectations. The goal is to provide, through a better understanding of patient and practitioner behaviors in a real-world setting, a better, more enhanced and differentiated approach to care. Ultimately, this individual will support the deployment of patient focused interventions (including "beyond the drug" approaches) that provide clinically meaningful benefit. As such, the success of this role will be measured by the level and quality of support provided to the primary customers, the number of projects supported and the impact the inputs have had on decision-making of the primary customers (Development teams, Business units, Patient Centricity teams, others). Therefore, the primary measures of success will include: number of projects completed (complexity assessed as well), quality of work, impact on decision-making. Assessment tools will include regular (ongoing, mid-year and end of year) feedback from internal partners and managers. These assessments will include impact on decision-making, timeliness of outputs, innovative approaches utilized and impacts on work streams. In the case of Development support, the impact on protocol development and informed consent documents through the facilitation and conduct of patient interviews/panels, could also be considered impactful and measurable outcomes. Additional methods of evaluation may be employed depending on the project.
This role will be part of a newly created Patient Insights and Solutions team within the Patient Centricity Division. This individual will report to the Head, Patient Insights and Solutions. However, the person in this role will be required to assemble and lead appropriate matrix global teams to be successful. There will be no immediate direct reports to this position.
Valid through: 1/28/2021
$100K — $150K
6 days ago