Director, Patient Care Services - Adult Psychiatry in Chicago, IL

$200K - $250K(Ladders Estimates)

University of Illinois at Chicago   •  

Chicago, IL 60601

Industry: Education, Government & Non-Profit


5 - 7 years

Posted 28 days ago

UI Health is seeking an innovative professional to serve as Director of Patient Care Services. Responsible for the day-to-day operation of the Adult Psychiatry unit including the delivery of patient care, technical services, safety, quality, staffing, and clerical practices. Managing the nursing practice in delivery of patient care.


  • Provide direction, leadership and oversight to the Revenue Management Organization Patient Accounting
  • Provide coordination of care and services through the management team of nurses, technicians, professionals and clerical staff. Manage from pre-admission through discharge including monitoring patient care, addressing patient and family needs, resolving obstacles and problems, planning for patient discharge.
  • Develop a therapeutic relationship with patients, family members, visitors and colleagues.
  • Interpret and direct the implementation of nursing philosophy and objectives, departmental policies and procedures, and apply recognized standards of nursing care and practice.
  • Plan, select and devise nursing operations, work methods, procedures, work flow and standards for quality and quantity of work, including staffingstandards.
  • Establish, implement and evaluate quality of care. Plan and develop patient safety innovations and practice improvement.
  • Integrate Shared Leadership into clinical practice.
  • Assign, direct and review the work of subordinate supervisors/other nursing personnel. Prepare formal answers to and recommend the adjustment of grievances and disciplinary matters.
  • Prepare budget for assigned area or program and is responsible for adherence to approved budget.
  • Monitor and evaluate operations for compliance with licensure, accreditation and regulatory standards.
  • Determine personnel, material, equipment, and facilities needed to accomplish program goals.
  • Plan, assign and review work of staff to ensure that group objectives are met. Hire, train, develop and manage staff to ensure that a qualified staff exists tomeet group objectives.


  • Illinois Registered Nursing license required.
  • A Master's degree in Nursing or healthcare administration or related field is required.
  • A minimum of five (5) years clinical nursing experience with progressive responsibility, which must include a minimum of three years of Adult Psychiatry experience.
  • Two (2) years previous management experience is required.
  • One (1) year of current hospital inpatient experience is preferred.
  • Strong communication, customer service and decision-making skills; knowledge of budgetary processes and financial principles; knowledge of labor laws, standards of care, and regulatory standards required.
  • Interpersonal skills to successfully interact with Hospital personnel and physicians is preferred. Strong computer skills with the ability to become proficient with applications is preferred.
  • Ability to organized, delegate, facilitate, and prioritize duties required.

Valid Through: 2019-10-15