Director, Operations

Swedish Covenant Hospital   •  

Chicago, IL

Industry: Healthcare


8 - 10 years

Posted 99 days ago

This job is no longer available.


Essential Functions

* Demonstrates a commitment to the mission of Swedish Covenant Health and demonstrates a service orientation and adheres to all responsibilities and standards of the organization.

Sourcing and Contracting

To supervise the Manager of Sourcing and Contracting and to assist in analysis and negotiation of major purchases of materials, supplies, equipment, and services used by SCH in both operations as well as capital investment. Responsible for identifying process improvement and cost savings opportunities related to product, service and process standardization and utilization, with particular emphasis on diagnostic utilization (lab, radiology, pharmacy). The Director will develop benefit and savings tracking tools for all Sourcing & Value Analysis activities.

Business Development

At the direction of the COO, the Director of Operations will provide financial analysissupport for new and existing business ventures and other. The Director of Operations will review potential opportunities presented by senior level management or physician leaders, and guide the initiatives through the SCH financial and business development approval process. This will include insuring and acceptable return on investment.

The Director of Operations, working under the authority of the COO, will prioritize personnel and resources in order to insure that those programs and services that are critical to the success of the organization are implemented. It is expected that each Vice President will continue to manage and operate his/her respective divisions, but will work with the Director of Operations in regards to implementing the highest priority initiatives and objectives.

Cost reduction Strategies

The Director of Operations, together with the COO, will be directly accountable to the CEO for maintaining SCH competitive cost position, including the development of cost reduction targets and strategies for implementation. This will include leading efforts in two major categories.

Utilization Management

Non-Salary Expenses

These efforts will include ongoing evaluation of opportunities to reduce costs and continuous education and training of management staff. The success of this role will be measured by achievement of the strategic imperatives and annual operating plan.


  • Achieve the annual budgeted operating margin
  • Achieve cost reduction improvements as identified in the budgeting process


  • Bachelor’s degree in a related field is required. Master’s Degree preferred in business, nursing, or a clinical specialty.
  • Eight years or more of experience in vendor management and contract negotiation is required.
  • A strong emphasis will be placed on the breadth and depth of experience in hospital operations and vendor management experience.
  • Experience with managing a Supply Chain Department is a requirement.
  • Reasoning Ability: Ability to analyze contracts, defines objectives, develop strategy plans, and track activities. Must have the ability to work with department heads throughout the company and achieve directives through complex and difficult discussions.