Raytheon Technologies

Director, Operations Quality

Raytheon Technologies$186K — $353K *
Aerospace & Defense
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in STEM; 14+ years of Quality or Engineering experience in DOD or automotive industry.
  • Established communication skills with DMCA and MDA representatives.
  • Ability to summarize complex issues for executive presentation.
  • Experience in driving and reporting key production metrics like CoPQ and FPY.
  • Proven people management experience in recruitment and mentoring.
  • U.S. citizenship and security clearance eligibility required.

Responsibilities

  • Lead Factory Quality teams across multiple states.
  • Reduce defects and costs related to poor quality while increasing throughput.
  • Implement Lean and Statistical Process Control tools.
  • Build relationships with internal and external stakeholders effectively.
  • Adapt organization structure to align with business goals and strategies.
  • Guide resolution of major program interruptions impacting factories.
  • Drive continuous improvement initiatives for processes and command media.

Benefits

  • Relocation assistance offered to eligible new hires.
  • Comprehensive medical, dental, and vision insurance options.
  • 401(k) with matching contributions available.
  • Flexible spending accounts and flexible work schedules.
  • Employee assistance programs and paid parental leave.
Full Job Description

Date Posted:

2026-06-01

Country:

United States of America

Location:

US-AZ-TUCSON-801 ~ 1151 E Hermans Rd ~ BLDG 801 (External Site)

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

The ability to obtain and maintain a U.S. government issued security clearance is required.​ U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Security Clearance Type:

DoD Clearance: Secret

Security Clearance Status:

Active and existing security clearance required after day 1

We are currently seeking an experienced quality professional for our Operation Quality Director position. The selected candidate will work in Tucson, Arizona supporting the Effectors portfolio with factories located in Tucson AZ, Huntsville AL, Camden AR, and Farmington NM. Here at Raytheon, our Operations Quality Team assures product and process quality with an emphasis on Product Compliance, Customer Satisfaction and Continuous Improvement.

What You Will Do:

  • Lead a team of Factory Quality managers across multiple states.
  • Responsible for reducing defects, decreasing cost of poor quality, and supporting increased throughput in each factory.
  • Implement tools such as Lean, Statistical Process Control, APQP & PPAP
  • Establish effective relationships with internal and external customers with the ability to manage and influence across multiple levels of stakeholders.
  • Adapt the structure and focus of the organization to align with new or changing business goals and direction in pursuit of RTX's CORE strategies and culture.
  • Provide leadership and guidance in driving resolution of major program interruptions which impact the factories’ ability to achieve cost, quality, and/or schedule commitments.
  • Identify and facilitate continuous improvement initiatives for processes and command media using significant conceptualizing, reasoning, and interpretation skills.
  • Collaborate with senior management and cross-functional teams to establish and implement mid- and long-term operating strategies that deliver high impact business results. Focusing on quality, cost and schedule performance, early engagement, influencing and providing differentiating quality value to program and factory teams.
  • Recruit, mentor and coach team to develop a capable, competent, and flexible quality engineering organization in support of the factory needs.
  • Responsible for effective Root Cause Corrective Action (RCCA) and Failure Review and Corrective Action System (FRACAS) activities for systemic issues and to ensure extensive RCCA.

Qualifications You Must Have:

  • Typically requires a bachelor’s degree in science, Technology, Engineering or Mathematics (STEM) and a minimum of fourteen (14) years of Quality or Engineering experience in either the DOD industry or automotive industry.
  • Previous experience of developing a strong working relationship with local DMCA and MDA representatives, or equivalent, through open, honest, and frequent communication concerning pertinent issues and activities within the factories.
  • Experience in identifying and presenting complex issues into succinct, cohesive summaries and presentations to support executive briefings.
  • Experience driving performance of key production metrics (CoPQ, FPY, DPU, Escapes and Off router etc.) against established goals, including ensuring timely root cause corrective actions to prevent re-occurrence.
  • Previous experience reporting out critical factory issues with cross functional teams and senior management utilizing facts and data and providing solutions.
  • Previous people management experience to include recruitment, mentoring, and recognition to staff based upon achieving results.
  • Ability to obtain U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Qualifications We Prefer:

  • Master’s or Advanced Degree preferred.
  • American Society of Quality (ASQ) Certification.
  • Understanding of Toyota or Automotive Industry Quality Management principles
  • Experience leading geographically distributed factories and teams within the U.S.
  • Experience in other functional areas such as engineering, supplier engineering, or program management.
  • Working experience in solving both business and technical problems.
  • Possess an in-depth understanding of contract flow and compliance.
  • Works well with cross-functional teams at all levels.

What We Offer:

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

  • Relocation Assistance is provided to eligible new hires
  • Check out what it's like at

Learn More & Apply Now!

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.

Clearance Information:

This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attendselect steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 186,200 USD - 353,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidates work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the companys performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

About Raytheon Technologies

Raytheon Solipsys, a wholly-owned subsidiary of the Raytheon Company, is an industry leader in the development of integrated Command and Control (C2) Network-Centric solutions for the Domestic and International DoD and Homeland Security. Through proven systems and software engineering practices, built on the invention and application of innovative technologies, they deliver the C2 infrastructure necessary to effectively control security/military forces in any environment. Their reliable solutions assure information superiority, increased shared awareness, deep sensor reach, aircraft control, air defense, disaster management, and time-critical decision making.

Raytheon Technologies Careers

Join the innovative world of Raytheon Technologies, a leader in aerospace and defense, where we offer unparalleled job opportunities in an environment that champions diversity, leadership, and professional growth.

Work You’ll Do

At Raytheon Technologies, you’ll be part of a company that values innovation and leadership. Our team is dedicated to solving some of the most complex challenges in aerospace and defense, making significant impacts worldwide. With a culture that fosters diversity and inclusion, you will collaborate with some of the brightest minds in the industry.

Transform Your Career

Step into a role that harnesses your skills and propels your career to new heights. Raytheon Technologies is not just about thinking big but making those big ideas happen. We provide robust career development opportunities that include comprehensive training and development programs, leadership workshops, and continuous learning through our internal platforms.

Innovate and Lead

Join our team of over 60,000 professionals globally, who are not only experts in their fields but are also driven by a passion for innovation and excellence. At Raytheon Technologies, you are positioned at the forefront of the industry, where your work directly contributes to groundbreaking advancements in technology and defense.

Internship and Employment Opportunities

Whether you’re starting your career or looking to advance, Raytheon Technologies offers a range of employment and internship opportunities that can help you achieve your professional goals. Our internships provide a solid foundation of skills and experiences, while our full-time positions offer a path to personal and professional growth within the company.

Benefits and Culture

Our employees enjoy a competitive package of benefits and rewards that reflect their invaluable role in our company. From health and wellness programs to performance bonuses and flexible working conditions, we ensure our team members are well taken care of.

Networking and Professional Development

At Raytheon Technologies, networking and professional development are part of our DNA. We encourage our employees to engage in internal and external networking events, leadership training, and diversity initiatives that enhance their career journey.

Join Our Team

Explore the numerous positions available that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to take their career to the next level.

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Prepare for Your Future

Ready to apply? Enhance your resume and prepare for your interview with our comprehensive support tools and resources. Discover the exciting and rewarding career opportunities that await at Raytheon Technologies.

SEARCH RAYTHEON TECHNOLOGIES JOBS

Join us in our mission to create a safer future and be a part of a team that values integrity, excellence, and teamwork. At Raytheon Technologies, your career is just the beginning of a lifelong journey of professional and personal growth.
Learn more about Raytheon Technologies
Size
14,771 employees
Market Cap
$32,494
Industry
Founded
1922
NASDAQ

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