Director, Operations

Dunkin Brands Group   •  

Providence, RI

Industry: Food & Beverages


11 - 15 years

Posted 70 days ago

This job is no longer available.

What You’ll Be Working On-

  • Balance leadership between quality of relationship and quantitative results
  • Address gaps between current leadership and required competencies and take initiative to engage the organization on building skills
  • Increase franchisee accountability for delivering on business plan, analysis of their performance and engagement towards restaurant excellence
  • Partner with OM team to influence, educate and coach team on performance developing required competencies
  • Increase franchisee profitability by identifying sales and profit goals, maintain focus of OM team on franchise business planning and business review
  • Manage execution and service excellence for customers
  • Demonstrate competency in a consumer brand organization while raising the bar in performance and results
  • Apply knowledge and learning of business functions in the marketplace to include retail, operations, marketing, accounting, sales, human resources, supply chains, margins, etc.

What You’ll Need-

  • 10+ year’s restaurant or retail management experience with multi-unit leadership experience
  • Bachelor’s Degree or equivalent
  • Excellent written and verbal communication skills
  • Ability and willingness to travel

Additional Perks

  • Discounted coffee- pounds and beans!
  • Company vehicle
  • Company provided cell phone
  • Gym membership reimbursement