Director, Operations

Centene Corp   •  

Tacoma, WA

Industry: Healthcare


5 - 7 years

Posted 60 days ago

This job is no longer available.

Position Purpose:

Manage work flow of the department and maintain production and quality standards for the department.

Ensure compliance with all related laws, regulations and executive orders.

Review and analyze reports, records and directives, and confer with staff to obtain data required for planning work function activities.

Establish the department's strategic vision, objectives, and attendant policies and procedures for the organization.

Evaluate and implement improved procedures and practices for accomplishing the organization and department's objectives and to ensure compliance with all related laws, regulations and executive orders.

Coordinate activities of assigned work function and/or department with related activities of other work functions and/or departments to ensure efficiency and proper prioritization.

Analyze reports and records on departmental and organizational activities and disseminate relevant information to business unit leaders for effective decision making.

For PA Health & Wellness - Oversees staff to provide for the timely and accurate processing of Claims, Encounter forms and other information necessary for meeting Agreement requirements and the efficient management of the CHC-MCO.


Coordinate, negotiate and handle activities of the department and aid the chief administrative officer in formulating and administering organization policies and procedures.


Bachelor's degree in Management or Business or equivalent experience. 4+ years experience in management, business, or contracting. Previous management experience including responsibilities for hiring, training, assigning work and managing performance of staff. Managed care, insurance, Medicare or Medicaid experience preferred.