Director, Omnichannel Operations - Ecommerce at Adidas Group in Portland, OR

Purpose:

Drive harmonized eCommerce SCM processes to ensure product availability and best-in-class delivery service to the online consumer. Understand eCommerce NAM growth plan and support or define and implement SCM initiatives in line with the overall SCM NAM strategy.

Key Responsibilities:

• Drive continuous planning, process, system and service improvements with the goal of achieving on time delivery as well as supporting strategic business priorities.

• Lead, coach and develop a high-performance team, provide training, coaching, professional growth, and career planning to ensure organizational health and sustainability.

• Represent the NAM eCom market in discussion with IT, Supply Chain and Digital groups in order to provide input and execute for day to day business success.

• Drive best in class eCommerce Supply Chain processes to improve e2e delivery time for consumers.

• Own and drive projects securing progress and benefits to the adidas-Group as a whole and eCommerce business through the SCM strategy and on time and in budget.

• Own retail and eCommerce OTIF (On Time, In Full) reporting and communication. Identify and implement best practices to improve end to end OTIF results.

• Partner with NAM Finance to ensure alignment and to steer achievement of sales targets.

• Manage decision process to maximize sales of eCommerce while controlling the overall cost for the Supply Chain and eCommerce Operations.

• Accountable for outbound shipping forecasts and achieving forecast accuracy across network.

• Work cross functionally with eCom, Order Fulfilment, Transportation and DC Ops functions to ensure OTIF execution of deliveries against requirements and priorities.

• Develop and utilize process understanding and system knowledge being used to recognize interdependencies and the E2E business processes and the potential challenges.

• Contribute to the Global Operations strategic project work streams by partnering with Global Logistics and IT to ensure relevance and integrity of eCommerce.

• Support the development, planning and execution of the SCM eCommerce strategic portfolio with a tight interface to all the SCM teams and key counterparts in Global Logistics, Global IT and Global eCommerce

• Maintain a close relationship to GOPS functions and Global and local IT acting as focal point for DTC adidas-Group.

Key Relationships:

• eCommerce/Consumer Direct NAM

• Global eCommerce

• Finance

• Warehouses/DCs in NAM

• Global and local SCM and IT

Knowledge Skills and Abilities:

• Deep understanding of eCommerce Supply Chain, finance, and logistics

• Ability to work independently and on multiple projects simultaneously

• Proven analytical skills with the ability to assemble data, interpret, craft executive summaries and deliver business insights

• Ability to confidently present quantitative & qualitative inputs. Ability to translate messages & stories in a simple way to senior leaders in the organization.

• Strong analytical, and database skills is a must, with business model simulation experience a plus

• Good planning and organization skills to accomplish targets

• Good interpersonal and communication skills, both oral and in writing, to interact effectively and efficiently on different layers of the organization

• Ability to bridge strategic, tactical and operational business concepts and developments by applying an end-to-end Global mindset

• Proven record of successfully applying project and change management skills with strong decision and problem solving skills

• Strong degree of system knowledge (SAP AFS and MS Office suite)

• Fluent in English both verbal and written

Requisite Education and Experience / Minimum Qualifications:

• College or university degree with a focus supply chain management, Post graduate level preferred; alternatively, equivalent combination of education and related work experience in the field of Logistics, Footwear and/or Apparel

• Minimum of 5 years of work experience, preferably in Supply Chain Management or eCommerce environment within the footwear and apparel industry

• Minimum of 3 years’ experience managing people