Director Of Team Member Relations And Engagement

Baptist Health Care   •  

Pensacola, FL

Industry: Patient Care


5 - 7 years

Posted 295 days ago

This job is no longer available.


The Director of Team Member Relations and Engagement leads and directs team member engagement initiatives and executes strategy designed to increase and inspire engagement and collaboration across the organization.  Works towards higher attainment of the desired culture. Develops and implements the team member relations function to include assistance to leaders at all levels of the organization in team member engagement, team member culture, rewards and recognition, team member relations matters, team member health and unemployment administration.  Assures compliance with all organizational, state, federal and local regulatory laws and standards and practices. Drives human resources to be a valued service throughout the organization.   Manages the Team Member Business Partner (TMBP) to provide strategic HR guidance for assigned groups to ensure effective planning and implementation of key initiatives that affect the workforce.  This includes a full understanding of the operation, jobs, and individuals working there including finance, operations, clinical quality metrics, and process improvements.


The person in this position works under general supervision, is responsible for various shifts, may be subject to over 40 hours per week and/or callback as required, and may also be required to remain on campus immediately before, during, and after severe weather and/or disasters.


  • Bachelor’s Degreerequired. Master’s degreepreferred
  • Five (5) years of progressive employee relations and human resources experience with at least three (3) years management experience. Strong preference for experience in a complex healthcare setting
  • PHR, SPHR, SHRM certification or CHHR is required within two (2) years of employment/transfer
  • Results-oriented. Organized and disciplined in executing plans and achieving goals. Is clear about the results to be achieved, clearly defining objectives, meeting deadlines and expectations. Lead and manage complex organizational development and change projects
  • Collaborate with all levels of the organization. Recommend and implement strategic, practical team member communications and engagement solutions to achieve desired
  • Strong business acumen to understand the business and priorities of the organization
  • A diplomatic, relationship builder with strong professional presence and demonstrated ability to influence others
  • Strong strategic and critical thinking skills; ability to see the “big picture” while also diving into details as necessary
  • Ability to work cross-culturally and cross-functionally, and ability to adapt personal style to different environments
  • Positive, professional, with the ability to thrive in high¬ pressure situations and environment
  • A voracious “get it done” attitude
  • Effective decision ¬making skills; and the ability to choose a course of action among various options involving uncertainty or risk
  • A passion for continuous excellence
  • Creativity and the ability to think “outside the box” Fostering an environment which encourages intelligent risk taking, innovation and creativity
  • Exhibits the utmost discretion, keeping information confidential as necessary
  • Drive-for-results orientation with the ability to translate complex, strategic topics into specific, understandable goals, tactics, action plans and deliverables
  • Demonstrated program ownership and consistent delivery on commitments with exceptional follow through and attention to detail
  • Sharp, critical thinking and effective problem solving skills
  • Ability to work effectively within a team
  • Adherence to tight deadlines while delivering flawless work
  • Excellent verbal and written communication skills
  • Exudes an energy level that brings new and exciting ideas to the team
  • Consistently demonstrates a desire to exceed expectations and to deliver an excellent team member experience
  • Exhibits genuine curiosity
  • Strong proficiency with systems/tools. Digitally savvy, with specific proficiency at MS Suite: Excel, Word, PowerPoint, Survey tools, etc.
  • Business acumen including track record reflecting active contributions to key business plans and decisions
  • Reputation for bringing out the best in others and demonstrated commitment to building a high performance culture
  • Champions emerging and available technology to improve organizational effectiveness
  • Data and metrics driven
  • Thorough knowledge of current HR management practices, principles and concepts