Director of Surgical Services Business Operations in Seattle, WA

$150K - $200K(Ladders Estimates)

UW Medicine   •  

Seattle, WA 98160

Industry: Hospitals & Medical Centers


Less than 5 years

Posted 39 days ago


Business Operations:

• Provide leadership and direction for daily business operation activities in conjunction with the Assistant Administrator, managers, and supervisors

• Strategic planning with Assistant Administrator

• Departmental policy development and execution

• Competence of assigned staff

• Development of departmental capital and operational budgets

• Analysis of monthly budget variance reports

• Mitigation of spending overages

• Oversight of inventory functions

• Manage resources effectively to cover priority needs


• Responsibility for all surgical services billing practices and procedures

• Ensure all surgical services billing completed in an accurate and timely fashion

• Responsibility for departmental adherence to billing compliance standards and the reporting deviations


• Responsibility for oversight of all scheduling functions from clinic PCCs to surgical scheduling PCCs

• Ensure proactive identification of scheduling problems

• Responsibility for collection and organization of data to evaluate and optimize surgical scheduling operations

Regulatory Management:

• Identify and report all safety related issues

• Take lead role in response to emergency situations and drills

• Intervene to address illegal/unethical/unprofessional practice of any member of the healthcare team

• Initiate, implement, and evaluate appropriate CQI activities in the Department

• Review incident reports, complaints, and other unanticipated events and initiate action plans as needed

• Ensure a safe environment that compels compliance with regulatory agencies, laws, and standards

• Play lead role in the preparation and process of regulatory surveys

Human Resources Management:

• Monitor staff performance, consistently complete annual evaluations and competencies

• Mentor, coach, train, and develop leaders

• Monitor the time sheets for assure accuracy, approval, and timely submission

• Review staff requests for time off including vacation and CE requests and ensure appropriate coverage

• Follow medical center hiring policies and procedures to fill vacant positions

• Create an environment that is conducive to staff support, growth, and satisfaction

• Maintain all personnel files, leave records, etc. for employees


• Ensure that Surgical Services business issues are addressed in the development of larger HMC policies, procedures and standards

• Ensure HMC participation in Leapfrog and other data registries

• Participate in Surgical Council and Surgical Services Operations Committee


Experience with EPIC system, experience with managing surgical scheduling for large OR system with trauma population.REQUIREMENTS:Master's Degree in Business or Health Administration plus 3-5 years of business operations experience within in OR/Perioperative setting. Must have surgical scheduling experience.

Valid Through: 2019-11-1