Director of Solutions Consultants in Charlotte, NC

$200K - $250K(Ladders Estimates)

AvidXchange   •  

Charlotte, NC 28202

Industry: Enterprise Technology


8 - 10 years

Posted 35 days ago

The Director of the Solutions Consultant team is to support the effective scaling and growth of our sales efforts by increasing and supporting our technical sales capabilities. Success will come from effectively leading a team of Solutions Consultants while coordinating cross functional dependencies across AvidXchange. This leader will play an instrumental role in working in a cross functional environment both internally and externally.They will partner closely with internal stakeholders such as: Readiness/Training, on boarding/implementation, product management, product marketing, marketing, client success, and others. External stakeholders include VARS, accounting system partners, bank channel partners, and others, that are tied to our technical requirements in our sales process. The result will be delivery of clear expectations of how our offerings work and "client promises" that AvidXchange can deliver on, driving moreclosed/won business, and very low defect rates at the point of on boarding.

Duties and responsibilities

Develop and lead a high performing team that includes responsibility for multiple product solutions, executing technical aspects of prospect discovery, or with existing customers, executing and improving product demonstrations, being subject matter expert(s) on the capabilities of our solutions, on boarding and success experiences.

Provide a great learning and buying experience for customers and partners resulting in

high conversion and net promoter scores.

Utilize to manage leads and capture important Voice of the Customer

learning's and where we win and where we lose

Professionally represent AvidXchange and all of its offerings. This includes the ability

to create customer excitement by showing customers how to use AvidXchange


Support a team environment by sharing best practices and maintaining a winning


Support a values-based, ethical, never let a teammate down, culture and a great place to work

Desired Skills and Competencies

Dynamic leader capable of leading a team of 10 to 20 solutions

consultants who need to be cross functional, and support various segments, verticals and channels.

Highly skilled at understanding the AP business process with a

strong ability to assess and effectively consult with employees, customers,

and partners

Technical capabilities include the ability to use and demonstrate a

customer integrated usage experience with accounting systems and other AP


Able to work well cross functionally and lead change

Technically capable of using and demonstrating AvidXchange solutions


Bachelor's degree in business, computer science, economics, or the equivalent/similar

7 to 10+ years' experience in SaaS technical sales leadership, technical development, technical consulting, and/or combination thereof

SaaS sales/customer facing experience, as an individual contributor, prior to the previous technical sales management experience highly desired

Ideally, experience with accounting system usage, setting technical requirements, and/or accounting system integration experience required.

Valid Through: 2019-10-7