Director of Social Services (LCSW)

Confidential Company  •  Placerville, CA

Less than 5 years experience  •  Misc. Healthcare

Posted on 09/22/17 by Benjamin Workman
Confidential Company
Placerville, CA
Less than 5 years experience
Misc. Healthcare
Posted on 09/22/17 Benjamin Workman

Founded in 1965, Telecare is a fast-growing mental health care company devoted to making a difference for our clients, the community, and our employees. We offer a range of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations, and have over 90 programs and over 3,000 employees across the country. And we're growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery.

As Part of the Telecare Family, the Telecare El Dorado County Psychiatric Health Facility (PHF) is a 16-bed locked hospital facility providing acute inpatient psychiatric treatment to adults aged18+, diagnosed with a serious mental illness.

Employment Status: Full-Time

Shift: Regular Business Hours

Days: Mon-Fri.



The Director of Social Services plans, implements and directs the Social Services Department which provides casework services to clients and their families. The Director of Social Services will also manage a team of social workers and discharge planners. Additional responsibilities include: coordination of the admission and discharge processes and maintaining a connection with local hospitals and agencies


  • Two (2) years of direct service experience with chronically mentally ill clients and two (2) years of supervisory experience with both professional and non-professional staff in an inpatient or outpatient setting
  • A Master’s degree in Social Work from an accredited college or university, a Licensed Clinical Social Worker license from the State of California and a valid California driver’s license and insurability
  • Two (2) years of prior supervisor/management experience
  • Must be CPR, ProAct or CPI and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
  • All opportunities at Telecare are contingent upon successful completion and receipt of satisfactory results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply


  • Demonstrate the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders
  • If employed at Inpatient program, must support with restraint of clients in the event of assaultive behavior and pass assault crisis/crisis prevention training
  • If employed at Outpatient program, must evade clients in the event of assaultive behavior and pass assault crisis/crisis prevention training
  • Plans, organizes, directs and controls the Social Services Department
  • Responsible for the administrative and clinical functioning of the Social Services Department
  • Makes use of management practices that include empowerment of staff, the provision of clear and concise expectations regarding duties assigned employees, frequent feedback focusing on both positive and problematic aspects of work performance and other management practices that are consistent with Continuous Quality Improvement
  • Promotes and maintains harmonious and effective relationships and communications within the department and other departments
  • Methodically understands the legal/conservatorship system and provides in-service training to facility staff as needed
  • Coordinates the Utilization Review Committee and assists in the development of associated procedures
  • Supervises and coordinates studentintern placements within the Social Services Department. Provides leadership and clinical training to the facility staff and interns
  • Work together with other administrative staff in strategic planning activities with the goal of ensuring ongoing effectiveness of the facility
  • Availability to assist at other Telecare facilities which may involve limited travel
  • Establishes on-going relationships with local agencies and other resources necessary to effect a continuum of care for clients’ returning to the community. In doing so, assists Social Services staff in the assessment of clients’ readiness for discharge
  • Establishes staffing requirements and recommends to the administration the number and classification of personnel to be employed. Directs the recruitment, selection and when necessary disciplinary action within the Social Services Department
  • Establishes and maintains the job specifications and descriptions for department personnel
  • Coordinates and consults with county Mental Health Services and staff of acute and long term in-patient psychiatric hospitals to facilitate admission and discharge of clients
  • Evaluates, by telephone and/or in person, prospective clients for admission. Consults with the department managers as necessary regarding the appropriateness of the admission
  • Manages the Social Services Department within allocated budgetary parameters and participates in the development of the fiscal budget
  • Ensures that the facility follows all related state, federal and local licensing regulations and requirements
  • Establishes and defines standards which ensure safe and therapeutically effective care
  • Assesses the quality of care rendered by the Social Services Department and ensures sound practice
  • Establishes and maintains a complete Quality Assurance/Quality Improvement program within the Social Services Department which includes frequent collaboration with other departments, employee education and a focus on monitoring departmental standards and actively removing barriers to the provision of high quality ca
  • Duties and responsibilities may be added, deleted and/or changed at the discretion of management.


  • Established understanding of psychiatric illness, the ability to identify symptoms and the severity of illness
  • Capability to predict with reasonable accuracy a client’s appropriateness and ability to respond to treatment
  • Demonstrated ability to develop and write programs and procedures related to the care of the chronically mentally ill client are essential

PHYSICAL DEMANDS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to bend, push, pull, squat, kneel, crawl, climb and lift and carry items weighing 25 pounds or less as well as to frequently sit, stand, walk, reach, twist and do simple and power grasping of up to 50 pounds. The position requires manual deviation, repetition and dexterity and to occasionally drive. EOE AA M/F/V/Disability

Job Type: Full-time


  • Master's


  • supervisory: 2years
  • Social Work: 1year

Required license or certification:

  • Clinical Social Worker

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