Director of Sales Support & Account Management

Principal Financial Group Inc   •  

Wayne, PA

Industry: Accounting, Finance & Insurance


5 - 7 years

Posted 117 days ago

This job is no longer available.


The Director Sales Support & Account Management will lead a team of Account Executives and the Business Acquisition Manager in our Wayne, PA and Colubmia, MD field offices.

In addition, the Director Sales & Account Management will partner with sales reps to achieve office sales and retention goals. A strong working knowledge of all sales office roles - new business acquisition, account management and enrollment education is required. As the leader, the Director Sales Support & Account Management will need to take a very "hands on" approach and be willing to take very tactical actions to get things done. The successful incumbent is comfortable both leading and influencing direct reports, peers and supervisors in day to day relationships

This fast moving position requires the capacity to frame problems and solutions from a broad, strategic perspective. The ideal candidate will have strong communication skills, verbal and written. As a leader, the communication skills are particularly important in terms of defining expectations, establishing goals, and keeping others well informed. The Director Sales Support & Account Management will need to generate enthusiasm, create optimism and build excitement within the sales office.


  • Bachelor's degree or 8 years of equivalent experience
  • 6+ years of related experience (formal direct leadership experience strongly preferred).
  • Must have resident and non-resident life and health license(s) or obtain within first 3 months of employment.
  • Previous financial services experiencepreferred.
  • Advanced knowledge of group benefits (working directly with dental, disability, and/or life insurance) preferred.
  • Excellent leadership, coaching, decision-making, interpersonal, problem solving, presentation, analytical, and verbal and written communication skills.
  • Requires ability to develop effective relationships and motivate producer behavior.
  • Ability to maintain confidentiality is essential.
  • Must have basic computer skills (specifically Word and Excel).
  • This position will spend time out of the office in face-to-face contact with customers and brokers.
  • Some travelrequired. Including overnight stays up to 15% of the time.
  • Non-solicitation agreement required upon hire.


This position may be located in our Wayne, PA office or our Columbia, MD office.