Director of Sales Operations in New York, NY

$200K - $250K(Ladders Estimates)

Better Mortgage   •  

New York, NY 10001

Industry: Real Estate & Construction


8 - 10 years

Posted 55 days ago

A Better opportunity:

We're building a world-class sales organization - one that combines highly effective sales processes and systems with a customer experience that people will rave about. The right person for this role is an experienced Sales Operations leader who is able to both operate strategically at 10,000 ft and execute tactically at 10 ft. Someone who knows what world-class sales and customer experience looks like, and who is itching to be the driving force behind an amazing sales team.

Responsibilities will include:

Driving sales strategy and strategic initiatives in partnership with Head of Sales

Distilling core sales insights leveraging a highly data-driven and analytical approach with an eye towards actionable next steps that move the needle

Developing core management systems across sales including but not limited to:

Reporting and KPI tracking

Audits and training

Change management

Complaints management

Team engagement

Enabling organizational development of sales including but not limited to org structure, compensation / incentives, leadership succession

Oversee and develop sales operations/enablement team, with functions including but not limited to:

Training/learning and development

Sales communication

Data analysis

Sales tools/process

Manage the evaluation and interpretation of sales data to identify trends and convert insights into actionable sales processes and tactics

Define, own and manage sales team operating procedures

Bonus points for:

Prior experience working at fast-growing start-up

Prior experience in a sales role

About You:

7+ years of experience in sales operations or management consulting with at least 3 years of management experience

Highly structured thinker with the ability to methodically break down complex issues into various parts but also understand how those various parts interact with one another

Strong quantitative background in data analysis and modeling (Familiarity with SQL and/or Tableau)

Strong bias-to-action, as well as a strong sense of practicality and effectiveness

Excellent communication and relationship-building skills.

Valid Through: 2019-10-14