Industry: Hospitality & Recreation•
Less than 5 years
Posted 78 days ago
The Director of Rooms is responsible for the performance of the Rooms Division; which may include Front Desk, Housekeeping, Laundry and Loss Prevention. Demonstrates a great ability to deliver balanced financials, high guest experiences and highly engaged associates. Implements short and long term strategies, recommends budgets and manages expenses.
Dealing with Ambiguity
Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; can comfortably handle risk and uncertainty.
Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked.
Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; can defuse even high-tension situations comfortably.
Building Effective Teams
Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; defines success in terms of the whole team; creates a feeling of belonging in the team.
Management of people and complex problems.
Ability to make decisions with only general policies and procedures available for guidance.
Excellent reading, hearing, speaking and seeing as required to interact, understand and interpret guest, associate and organizational needs and make immediate decisions with limited information.
Must be able to both assimilate and generate explicit and concise documents for publication within our corporate environment.
Lifting, pushing, pulling and carrying -must be able to accomplish any task required of associates within assigned departments.
Bending/kneeling -must be able to accomplish any task required of associates within assigned departments.
Mobility -must be able to accomplish any task required of associates within assigned departments.
Continuous standing -must be able to accomplish any task required of associates within assigned departments.
Climbing up to approximately 40 steps 1% of 40 hour week.
Climbing ladders up to approximately 5 feet 15% of 40 hour week.
Driving required as necessary.
A four year college degree or equivalent combination of education and experience.
Four to five years of employment in a related position with this company or other organization(s).
Must be able to accomplish any task required of associates within assigned departments.