Director of Risk Management and Insurance

11 - 15 years experience  •  Business Services

Salary depends on experience
Posted on 10/15/17
11 - 15 years experience
Business Services
Salary depends on experience
Posted on 10/15/17

In this position, you will report to the SVP, Chief General Counsel. The successful candidate will be primarily responsible for working with the business to safeguard the interests of the Company by identifying and managing the risks related to the business. The primary purpose of this position is to help manage the Company’s risk management and insurance functions, which include: (i) developing insurance renewal and placement strategies that involve the procurement of insurance, assessment and negotiation of premiums and coverage, and management of insurance brokers retained by the Company; (ii) monitoring, tracking, processing and resolving automobile, general liability, property and workers’ compensation claims; (iii) assisting in the development of programs to improve safety; (iv) identifying and addressing risk and loss control issues the Company may face in its overall processes and procedures; (v) reporting loss trends to Company management and (vi) participating in the investigation, management and resolution of insurable claims.


Major Responsibilities

  1. Help solicit and analyze quotes and negotiate premiums and coverage and, with senior management, present the Company to prospective insurers to obtain the appropriate coverage at the most reasonable rates and upon the most reasonable terms
  2. Collect the exposure data necessary for all insurance renewals
  3. Manage the process of identifying and assessing the risks affecting the business, internally and externally
  4. Provide guidance to business decision makers on issues and development of risk mitigation strategies
  5. Develop and evaluate policies, processes and standards to reduce risk, minimize business disruption and ensure business continuity
  6. Implement organizational strategy for mitigation of financial risk, including financing structures, facility and business liability insurance and self-insurance programs
  7. Monitor and evaluate the Company’s success in managing its risks, and propose improvements as necessary and appropriate
  8. Lead Company efforts, in conjunction with the executive leadership team and legal department, to manage insurance renewals including limits, retention levels, rates and premiums as well as collateral, and develop insurance renewal strategies and identify and place appropriate business insurance products
  9. Oversee the end-to-end insurance claims process, including reporting and internal handling of automobile, general liability, workers’ compensation and property claims
  10. Participate as a strategic partner to the safety & health department to minimize Company exposures
  11. Ensure proper and efficient claim investigation, processing, reporting, recording, tracking and reserve establishment
  12. Oversee production and management of certificate of insurance practices
  13. Provide review, guidance and oversight of insurance requirements related to subcontractors
  14. Manage in-house insurance claims handling
  15. Lead future efforts to hire, coach, develop, supervise and train others for the department as needed
  16. Perform and assist with periodic claims audits for process oversight and evolving practices
  17. Provide accurate data related to claims processes for reporting and audit purposes
  18. Participate in chargeback reporting
  19. Serve as liaison to insurance brokers and carriers
  20. Work closely with the legal and finance departments to review and evaluate contracts, leases and other legal documents for risk management compliance and potential issues
  21. Participate in the development and delivery of risk exposure and loss control training solutions
  22. Develop analytical tools to help better understand and predict risk exposures across all areas of the Company
  23. Allocate the cost of risk appropriately to the operations
  24. Manage risk information systems
  25. Evaluate and negotiate vendor services and relationships
  26. Ad hoc project management
  27. Work with insurance brokers and senior management on actuarial reporting
  28. Perform such other duties as directed by executive management or the Company’s audit committee


Required Skills

  1. Detailed knowledge of the general tools and techniques of risk management
  2. Excellent understanding of underwriting, claims and risk assessment principles
  3. Excellent written and verbal communication and presentation skills
  4. Ability to focus on detail
  5. Excellent organization and planning skills
  6. High proficiency with numbers, numerical calculations and compiling data
  7. Excellent negotiation and advocacy skills
  8. Ability to complete projects within established deadlines
  9. Ability to multitask in a fast-paced, lean environment
  10. High energy with the ability to work with insurers, insurance brokers and Company personnel at all levels of the organization

Required Experience

  1. Minimum education required – Bachelor’s Degree from an accredited college or university
  2. Minimum experience required – 10 years of corporate risk management and insurance experience, preferably in the homebuilding industry or similarly organized industry.
  3. Supervisory experience
  4. In-depth expertise with risk standards and models, risk mitigation practices and conducting quantitative/qualitative analyses for assessing and reducing risk
  5. In-depth knowledge of workers’ compensation laws and processes and handling of workers’ compensation claims
  6. Strong working knowledge of insurance, contracts, laws, safety and other policies and best practices relating to risk management
  7. Ability to interact effectively with insurance brokers, insurers, vendors, claimants and other third parties
  8. Outstanding presentation, negotiation, financial and analytical skills and the proven ability to work effectively cross-functionally with all levels of management and employees
  9. Must be able to handle multiple tasks with competing priorities on an ongoing basis
  10. Experience and familiarity with designing business insurance programs and strategies, working with brokers and executive management to identify business insurance needs and place business coverage, structuring and presenting risk educational programs (including familiarity with ERM and SRM practices), managing internal claims control activities and maintaining appropriate records
  11. Skilled with Microsoft Office products, advanced Excel, report preparation and presentation.


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