Director of Revenue Management


Boston, MA

Industry: Hospitality & Recreation


5 - 7 years

Posted 27 days ago

  by    Juliet Deitz


Responsible for development, execution, and measurement of strategic and tactical yield and inventory management to maximize hotel rooms revenue via major distributionchannels, including the GDS, Central and On-property reservations, Website, and Third party internet sites. Reporting to the GM, the DORM will support the General Manager and the Sales Team by providing pertinent information and tools to enhance the property's sales and marketing efforts and decision making process(es). Identify, communicate, and execute opportunities to increase incremental revenue. DORM with assistance from the Director of Sales will provide short-term and long-term rooms revenue projections, including weekly, monthly, quarterly, and full-year projections.


Strong analytical and quantitative skills and experience with interpreting data

Excellent communication and presentation skills, both verbal and written

Proficient in Microsoft Word , Excel and Powerpoint

Previous Revenue Management experience in comparable Hotels required

College Degree preferred

Well organized and detail oriented, with a high sense of accountability and integrity

Entrepreneurial with high initiative and results-driven

A team player that is able to grow and maintain a positive culture that reflects the overall values of the organization


Set and manage appropriate yield controls to maximize revenue on all distributionchannels, including CRO, GDS, Website, and Third-party channels

Communicate sell strategies with sales and operations team

Prepare weekly and monthly forecasts and yearly top line revenue budget

Monitor and evaluate market demand trends, including surveying the competitor's strategies

Conduct weekly Yield meetings

Attend Sales and Marketing meetings and offer input

Provide statistical information to hotel and regional leadership teams

Complete and submit monthly, quarterly, and yearly reports

Provide reports measuring results of hotels Revenue Management strategies and analysis on market share results

Set appropriate and congruent pricing among all market segments and distributionchannels.

Presentations and attend owners' weekly calls, monthly Financial reviews and quarterly presentation meeting.

Daily Tasks

Prepare and Review Daily Pick up / Pace reports / Reservations activity Report

Analyze 30-60 Pricing Strategy and Implement any Necessary Pricing/Distribution Channel Adjustments

Monitor Stay restrictions

Review DSR Report from Accounting; Evaluate adjustments, complimentary rooms, no show revenue capture etc.

Assist Sales Managers with group pricing and displacement evaluations

Complete Ownership requested weekly/month end reports or Weekly Tasks

Prepare 30-60-90 Forecast,, Review pricing for 60-120 Days

Weekly Revenue Strategy meetings, Attend weekly group cut off meeting

Ensure property occupancy, ADR and revenue statistics by market segment are submitted to STR

Review Demand positioning reports, Complete 14 Day Forecast for Hotel Operations Team

Attend Weekly Regional call, Ensure weekly owners reporting package is sent out and attend weekly owners call

Monthly Tasks

Complete Ownership requested month end reports or presentations and attend owners' review meeting

Complete P&L Forecast and Evaluate Accuracy of Annual Forecast

Review and Evaluate Monthly Star Report, Review Hotelligence and Discuss Opportunities with Director of Sales & GM

Review Group Pace outside of the 90 day window and provide guidance to the team on need dates as well as dates that can be optimized further

System Evaluation (property configuration, utilization, overrides, overbooking, etc.)

1-2 Partner Meetings (TravelCLICK, OTAs, new tools or channel partner prospects etc. when necessary), Hotel Focus Call (when applicable)

Bi-Monthly Hotel Revenue Management & Distribution Team Call with Home Office

In House Reservation/distribution communication meeting


Corporate Negotiated Account Review with Sales Team, Attend Owners' quarterly review meetings


Complete Top line Budget for following year, Attend Annual National Revenue Management & Distribution and Sales Meeting (offsite)