Director of Reporting and Analytics

HealthSmart   •  

Irving, TX

11 - 15 years

Posted 244 days ago

This job is no longer available.


The ideal candidate will be able to apply healthcare knowledge of data and plan performance across multiple client segments to develop insights and key factors impacting a client’s plan performance. Further, s/he will be able to work with clients, management, and executive teams across the enterprise and provide in-depth insights into what s/he observes. This is a client-facing role, and it is critical that the candidate is able to step into a client call and/or meeting to articulate trends, root causes and actionable recommendations.


• Take a leadership role in leveraging client data analytics as a core competence in improving client experiences.

• Responsible for leading, training and mentoring the client reporting and analytics team, providing strategic guidance, task prioritization, implementing quality control protocols, ensuring operational excellence.

• Implement leading and lagging metrics ensuring timely deliverables and performance tracking on a daily, weekly, and monthly basis.

• Ability to identify cost drivers and trends for individual clients and across multiple client segments.

• Business owner for vision, strategy and performance of client reporting for health plan performance.

• Oversee analytical practices and deliverables, ensuring alignment with business initiatives.

• Sponsor the understanding of data with additional client-facing or strategic team members, ensuring immersion across levels and functions.

• Manage internal and client expectations on regular analytic deliverables as well as ad-hoc analytic projects.

• Develop a close collaboration with technology partners to strengthen alignment between business data applications, implications and technical architecture.

• Collaborate with internal business and technology stakeholders to establish quality standards ensuring data quality and integrity and build redundancies in knowledge base.

• Collaborate with Revenue Generation team to align on future client needs and new client onboarding.


• Bachelor’s Degree in Business Analytics, Healthcare Analytics, Data Analytics, Actuarial Sciences, Finance, Underwriting/Risk Management or related major. Master’s Degree preferred.

• 10+ years’ experience in healthcare data analytics in a health plan, TPA, or healthcare/actuarial consulting company required. Candidate must demonstrate a detailed and in-depth knowledge of claims data, health plan operations, cost containment solutions and claims analyses.

• 2-4 years’ experience with client reporting, plan performance analysis, and client recommendations for a health plan or insurer or TPA.

• Extensive knowledge in PPO networks or healthcare cost containment solutions. Experience in conducting PPO network comparisons, disruption and savings analysis.

• Extensive knowledge in provider reimbursement methodologies and associated analytics.

• Experience in benchmarking health plan performance against national, regional, local, and industry trends

• Proven excellence in critical thinking and problem-solving skills.

• Excellent communication skills with both internal and external clients, catering to various levels of analytical proficiency.

• Advanced analytical and quantitative skills with the ability to navigate large and complex data sets making insightful observations and identifying relevant patterns.

• Results oriented. Attention to detail, organized, and able to multi-task on multiple initiatives.

• Intense curiosity and passion for data, analytics and research.

Requisition ID : 1927