Director of Records & Information Management (RIM)

McKesson   •  

Dallas, TX

Industry: Healthcare


5 - 7 years

Posted 28 days ago

Current Need

McKesson’s General Counsel Organization (GCO) is looking for a Records and Information Management (RIM) Program Director who is an established expert in the RIM field with leadership experience in a corporate environment. The RIM Program Director is responsible for the foundational elements of the McKesson’s North American RIM

program, including policy, procedure and the records retention schedule, and partners with colleagues in Europe. This role reports to the VP of Operations within the General Counsel Organization and has direct management oversight of a small team of records management professionals. The ability to grow a team, build relationships and demonstrate influential leadership remotely via telepresence and other means are key to the success in this role.

Willingness to travel up to 10% is required.

Job Responsibilities

  • Responsible for the North American RIM Program, including a RIM policy and related schedules and standards, compliance plans, and governance
  • Develop and implement a global records management strategy designed to comply with the company's policies and meet legal and regulatory obligations
  • Ensure senior leaders are appropriately informed of RIM initiatives and the impact of compliance and change to their respective organizations
  • Enhance the RIM team by creating a structure to include business liaisons and records coordinators; support local delivery and adoption of working practices, training and communications
  • Develop a communications plan to promote the RIM strategy as it relates to records retention and destruction policies for both paper and electronic records
  • Manage budget for the RIM department
  • Implement appropriate records management technology that promotes process efficiency for the end user and promotes operational excellence
  • Partner effectively with McKesson’s Electronic Discovery Team and Legal Hold Coordinator
  • Act as Business Sponsor for initiatives that support RIM technology upgrades, enhancements and/or implementation of new software, in partnership with the General Counsel Organization Technology Team
  • Manage relationship with IT and third-party vendors providing RIM support
  • Work closely and collaborate with senior leadership across all functions of the company
  • Partner with RIM stakeholders in Europe, and with other stakeholders in the information governance universe including IT, Compliance and Privacy, and HR


Minimum Requirements
5+ years’ experience in RIM including 2+ years of managerial experience

Critical Skills

  • Experience in information governance and the information lifecycle
  • Proficiency in retention management technology
  • People management experience
  • Strong business acumen
  • Diplomacy, including the ability to maintain a calm and professional demeanor and to build strong relationships and in-work networks
  • Ability to recognize new and existing opportunities to further the development of the company’s RIM program
  • Polished written and verbal communication skills including the ability to present to senior management
  • Experience implementing change management strategies
  • We also welcome a sense of humor, and we encourage General Counsel Team members to bring their “authentic selves” to work, because we believe our diversity and our humanity make us better.

Location: Atlanta, GA (North Druid Hills) or Dallas, TX (Las Colinas)