Director of Project Management - Digitas Health in Philadelphia, PA

$80K - $100K(Ladders Estimates)

Publicis Health Care   •  

Philadelphia, PA 19102

Industry: Healthcare


Not Specified years

Posted 56 days ago

Position Summary

The Associate Director is an account team's production lead, ultimately responsible for the delivery of high-quality deliverables that power client satisfaction, meet business requirements, and balance client and agency economics. The Associate Director leads a multi-skill (ie online and offline) team of project managers. This person owns project definition, scope monitoring, budgeting & timing at the account level. Career-manages a team of direct reports.

Key Responsibilities


  • PM Approach: Ensures that the project management team utilizes a flexible project management approach
  • PM Technical Skills: Leads large teams to drive complex programs/campaigns to completion based on scope and budget. Well-versed in production needs; considered an expert in multiple channels and understands other mediums well enough to be a strategic problem solver
  • Talent Selection: Demonstrates the ability to hire and retain highly capable people while fostering diversity and career development
  • SOWs: Accountable for the accuracy of all team SOWs
  • Problem Solving: Team's chief problem solver and talent choreographer
  • Agency process: Develops key operational tools (i.e. team or brand specific processes)
  • Growing Talent: Demonstrated ability to grow mid-level producer talent; able to effectively manage performance issues
  • Client finances: Collaborates (with Business Manager if available) to provide accurate and realistic cost-to-complete estimates and forecasts for assigned projects
  • Technology: Continuously learning technology. Advanced Microsoft Project and Excel ability. Strong understanding of today's digital technologies
  • [Optional: add sentence or two specific to BU here]


  • Resource allocation: Reviews all projects across account to determine resource and skill requirements; drives resource allocation management; ensures the right resources are cast to the need
  • Project Plans: Accountable for account-level master project plan creation and management.
  • Process improvement: Proactively identifies opportunities to adjust processes for efficiencies
  • Quality Control: Structures and leads project status reviews; leads cross-team post-mortem sessions
  • Informing: Partners with account/ marketing team to provide appropriate and consistent communication directly to client(s) in an effort to clearly manage expectations
  • Risk Management: Leads large teams to develop and manage risk mitigation plans

Tactics and Execution

  • Agency Cost Management: Vigilantly seeks to optimize both agency services and internal resources
  • Internal Relationships and Team Leadership: Collaborative business partner to team capability leads
  • Management: Responsible for the career development of others
  • Execution: Prioritizes work in progress (WIP) with production and account teams to pull work forward and break bottlenecks
  • Vendors: Point of escalation for vendor management concerns
  • Scope Definition: Scopes and estimates complex, multi-channel engagements
  • [Optional: add sentence or two specific to BU here]

Client Relationship

  • Relationship: Client-facing lead on issues related to production and project management
  • Client knowledge: Understands the client's business and plans projects accordingly
  • Passion: Demonstrates passion for the brands and our work
  • Accountability: Owns vendor/partner relationships
  • Problem Solving: Able to drive difficult or complex production discussions with client and facilitate resolution
  • New Business: Production lead on new business pitches; identifies upsell opportunities
  • Communication and Writing: Uses advanced interpersonal and listening skills. Solid written and presentation skills


  • Professional presentation and client facing skills
  • Advanced negotiation and conflict management skills
  • Advanced in Microsoft Office including Excel and Microsoft Project
  • Advanced knowledge of digital
  • Knowledge of healthcare is a strong plus
  • Exhibits Integrity and Trust
  • Exhibits Self Development

Education and Experience

  • Bachelors degree required
  • Demonstrates progression in level of responsibility within a professional project management environment
  • Agency or digital project experience required
  • Healthcare experience strongly preferred
  • Exceptional planning, coordination, management, and communication skills are required
  • Experience with risk management, change management, communications management

Valid Through: 2019-10-17