Director of Program Management - Developer Community

JDA Software   •  

Dallas, TX

Industry: Enterprise Technology


11 - 15 years

Posted 63 days ago

This job is no longer available.

The Program Management Director will lead our efforts to build and cultivate our external developer community for JDA's Supply Chain Platform. The Program Management Director is responsible of leading cross-functional efforts within JDA to deliver cohesive value to the market for JDA's customers and partners.

Primary Responsibilities

  • Develop the strategic vision for the next 1-2 years for the Developer Community
  • Develop, execute and extend plans to build, cultivate, and support JDA's emerging external developer community
  • Define all the elements of a successful Developer Community Program including technical asset creation and release, documentation, onboarding, training, support, monetization, community collaboration, and other areas required for full success
  • Define a best of breed Developer Community lifecycle and be able to formulate a roadmap that delivers to the overall vision
  • Work closely with the Product Management and Engineering teams on the roadmap requirements for elements tied closely to the developer community such as APIs and other foundational platform capabilities
  • Define the roadmap for development and delivery of the above elements
  • Manage the cross-functional team across Product Management, Engineering, Marketing, Support, Sales, Finance, Legal, Alliances, etc. to track progress, identify and remove roadblocks, and drive overall execution
  • Lead cross-functional planning and execution of JDA's annual Developer Conference
  • Identify metrics up front to measure success for uptake and growth of the developer community
  • Communicate plans, progress, issues, etc. to internal and external stakeholders
  • Collaborate tightly with JDA's Alliances team and our strategic partners to clearly define onboarding use cases and provide focused support for these key members of the developer community
  • Define and execute on ongoing rhythm of go-to-market activities to drive JDA's visibility to our target audience and establish JDA as a market leader for Supply Chain developers
  • Maintains a customer first mindset
  • Leads new offering introduction and strategic launch initiatives including field enablement.

Required Experience

  • Experience in product management, program management, engineering, or consulting
  • Experience with Enterprise software companies in an area that requires some technical expertise
  • Experience in cultivating external development communities
  • Experience leading cross functional teams to deliver comprehensive offerings to market
  • Collaborative, but confident leader who can ensure support from a diverse set of internal contributors to the overall mission of building a robust, external developer community
  • Technical expertise sufficient to enable thoughtful solutions to problems in the developer community context
  • Understanding of JDA or competitive supply chain planning solutions preferred
  • Experience with machine learning and AI systems preferred
  • Strong interpersonal, team and client relationship building skills
  • Excellent verbal and written communication skills, particularly presentation experience to senior levels of management
  • Ability to explain the business and technical value of a technical offering to an audience mix of technical and non-technical customer representatives
  • Strong analytical and problem solving skills
  • Ability to organize and prioritize work, establish realistic goals and deadlines and manage changing priorities
  • 10+ years industry experience
  • Bachelor's degree in business or engineering related field of study preferred