Director of professional services, advisory and assistance services projects, programs and contracts administered by the company. Provides guidance to program managers, project teams, focus groups, multifunctional teams and management in development of new applications and formulating contingency plans in areas such as schedule revisions, manpower adjustments, fund allocations, and work requirements. Establishes executable baselines and manages program risks and opportunities in accordance with specific financial and operational obligations. Manages program/project managers, team leads and contract teams to ensure objectives and contractual obligations are met while ethically conducting business in accordance with (IAW) sound business practices. Supports and participates in negotiations with prospective customers. Determines customer requirements and translates these requirements into operational plans. Develops customer and program enhancing partnerships with internal functional organizations such as contracts and procurement, finance, business development, quality control, human resources and administrative functions. Individual must be able to attain and maintain a valid U.S. Government security clearance in order to be retained in the position.
Duties & Responsibilities
- Manages professional services, advisory and assistance services contracts to include indefinite delivery indefinite quantity (IDIQ), Government Wide Acquisition Contract (GWAC), Multiple Award Contract (MAC), Blanket Purchase Agreement (BOA) contract vehicles.
- Markets the company to potential and current customers, teaming partners, etc. to add new work, expand current contracts, and increase revenue.
- Meets with companies senior personnel to forge teaming relationships for future projects.
- Negotiates and coordinates non-disclosure agreements and teaming agreements between teaming partners and company to determine optimum teams to win and execute contracts.
- Budgets for travel and other expenses required to manage current contracts and win new work.
- Plans, organizes, and directs the activities of Company personnel (and subcontractor personnel as appropriate) assigned to the contracts, ensuring compliance with legal and regulatory requirements and meeting the customer’s needs
- Centralized repository, clearing house and management for project policies, procedures, templates and other shared documentation. Identifies and implements processes and procedures that can be standardized across contracts.
- Sets and adjusts priorities and prepares schedules; assigns work based on organizational priorities and consideration of difficulty and requirements of assignments such that experience, training, and abilities of staff are effectively and efficiently utilized to meet organizational and client needs; balances workload and provides advice, guidance, and direction on a wide range of contract and administrative issues.
- Coordinates resources, develops goals and integrates objectives across all projects administered by the PMO; researches, analyzes, interprets, and applies guidelines in meeting business objectives
- Facilitates Integrated Process Teams, Focus Groups and other cross functional teams to identify and enhance processes and programs.
- Develops policies and procedures, evaluates goals and adjusts or redefines objectives necessitated by changes in program or mission support requirements, revisions in operational concepts, or introduction of new or revised system or item issues
- Responsible for project/program planning, development, and implementation of a comprehensive program management office that integrates several specialized contracts and service areas
- Leads the analysis, development, and documentation of programmatics, acquisition, strategic planning and resource requirements; provides justification and defense; and recommends enhancements
- Interfaces with customers at all levels from Department of Defense and other government, federal and civilian agencies to resolve issues
- Ensures personnel develop recommendations, reports, correspondence, and presentations are accomplished.
- Coordinates plans and schedules with other organizational managers and customers; identifies the need for changes in priorities and takes action to implement such changes
- Serves as the primary interface between contract personnel and Corporate Team
- Supervises Program/Project Managers and Leads performance and production, ensuring accurate and timely submission of employee documentation, contractual deliverables, and corporate requirements.
- Provides operational information, organization charts, and program metrics to LCI's Chief Operating Officer IAW established corporate timelines
- Supports LCI's Quality Manager by ensuring contract deliverables are provided IAW applicable Government regulations and instructions
- Supports LCI's Business Development office with proposal development to include past performance data. Contributes to the development and updating of the content of marketing materials, such as past performance data, brochures, and the website
- Focuses, evaluates, motivates and rewards teams, enabling them to achieve desired results.
This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor
Education & Experience Requirements
- Bachelors in any Business discipline, Information Technology, or Engineering.
- DAWIA Level III Program Management or PMP Certification required
- 10 years’ experience in managing technical systems/programs in support of government agencies
- Experience working in a professional, fast paced office environment (government experience preferred)
- Experience and ability to effectively interact with upper-level management
- Experience in leadership and supervisory positions a must.
Skill & Certification Requirements
- Position requires substantial coordination and integration of a number of major work assignments, projects, or system program segments of professional, scientific, technical, or administrative work
- Intermediate knowledge of associate methods and techniques such as contracting procedures/legal requirements, cost analyses, and budgets used with the Federal Government
- Knowledge of a wide range of project management theories, concepts, principles, practices, procedures, policies, standards, and operational requirements
- Expert ability to communicate factual and procedural information clearly, both orally and in writing to identify, correct, and/or coordinate actions required in providing needed service
- Extremely proficient in business software applications (i.e., Microsoft Office – Outlook, Word, Excel, Project, and PowerPoint)
- Strong ability to lead, guide, and mentor personnel; and multi-task
- Position requires sitting, for long periods of time. (Sedentary Work)
- Most duties require extended use of a keyboard and computer monitor
- Extended Telephone Use
- May require lifting of 20-50 lbs
- LCI is an Equal Opportunity Employer/Veterans/Disabled