$100K — $150K *
Clinical Operations is the powerhouse of Ciitizen. As the biggest team we have, ClinOps make it possible to empower patients with their medical history, leveraging a suite of proprietary clinical data extraction software to generate structured data exports for our oncology and neurology patients. The team is comprised of experienced, passionate clinicians averaging >10 years of experience in their respective fields.
As Director of Production Operations at Ciitizen, you’ll lead a clinical and operationally driven team whose objective is to deliver high quality clinical data to our patients and partners. We’re looking for a dedicated and data-driven critical thinker with a passion for working at the intersection of healthcare and technology (specifically, product development and optimization). You do not need to be a practicing clinician, though you will need a baseline level of familiarity in order to get up to speed on our clinical data models quickly - and we have a passionate team of clinicians who are eager to help. You do not need to be a former Product Manager, though you will need to be able to understand how to spec out requirements and liaise with engineering - and we have a dedicated team of PdMs and engineers you can rely on and learn from.
We’re looking for someone who can drive product strategy and optimization, and manage a team of 30+ to deliver high quality data to our patients and partners. You will need to drive clinical strategy, operational strategy, and product strategy to succeed. We’re looking for someone who is excited about this type of challenge and who will get into the weeds on implementation, QAing bugs, testing new approaches, thinking outside the box to scale this team’s capacity. We value curiosity, humility, and a solution-oriented mindset over finding the perfect background.
To summarize, this critical role will have three primary focus areas.
Feeling ready to give 100% to empowering patients with their medical data? We’d love to have you apply, even if you feel unsure about whether you meet every single requirement in this posting. At Ciitizen, we’re looking for people invigorated by our mission, not just those who simply check off all the boxes.
Valid through: 12/19/2021