Director of Product Marketing

StyleSeat   •  

San Francisco, CA

Industry: Consumer Technology

  •  

5 - 7 years

Posted 48 days ago

StyleSeat is the go-­to, marketplace destination for consumers to discover, book, and pay for beauty and grooming services (hair stylists, colorist, nail artists, estheticians, barbers, etc) from their phone. It is also the premiere solution for all independent professionals in the industry to run and grow their business.

Our professional community is diverse, 75% are women and 50% are minority-owned small businesses. We have powered over 100 million appointments booked and $5B in revenue for small businesses and are on the path to much more

Our Community is made up of both clients looking for beauty services and the beauty professionals who provide that service. Product marketing is the voice of that Community internally, and externally they will position the product to best serve that Community. The Director of Product Marketing ensures that the right customers are getting the right message, through the right channels at the right time. This position will own consumer and professional-facing inbound and outbound product marketing. This includes being responsible for developing the strategy, product positioning, and messaging that drives user engagement and enrollment. This role requires someone who is skilled in messaging and content creation, strong in quantitative analysis and experienced in project management.

This role is on the Product Team and reports to the VP of Product. We use insights to influence the product roadmap and are responsible for driving adoption of product features through positioning, messaging, and go-to-market strategy.

About the Role

We're looking for a Director of Product Marketing to build compelling narratives about our product changes and take them to market in impactful ways. You'll be an indispensable part of driving adoption and usage of new features by:

  • Partnering across Product, Design, Growth Marketing, Customer Support and Operations
  • Leading core research projects that inform product strategy and feature prioritization
  • Determining feature positioning, messaging, and channel strategy
  • Developing and executing go-to-market plans for key product launches

What you'll be responsible for:

  • Partner closely with Product Managers, Design, Engineering, Growth Marketers, Analytics, and Customer Support
  • Own key launches, develop go-to-market plans and understand post-launch impact
  • Create compelling messaging, value propositions and content
  • Build multi-channel plans for in-product, external and internal communications
  • Identify gaps in internal understanding around client and pro needs and concerns
  • Lead research projects that influence product prioritization and marketing strategy
  • Take a data-driven approach to campaign strategy focusing on the most impactful outcomes and specific KPIs
  • Be a strong cross-functional partner, able to organize and influence range of stakeholders to drive successful and smooth launches
  • Willing and excited to get hands dirty as needed to directly implement ideas
  • Lead, mentor, and grow a team of product marketers


What we're looking for:

  • Bachelor's degree
  • 4-6+ years of experience, preferably in marketing or product management
  • Experience creating and launching external communications or education content
  • Demonstrated cross-functional teamwork and project management experience
  • 2+ years of management experience with direct reports under your guidance and leadership
  • Distinctive problem solving and analytical mindset, with experience analyzing qualitative and quantitative data to guide strategy
  • Experience conducting, synthesizing and sharing user research
  • Excellent written and verbal communication, along with strong interpersonal skills

Nice-to-have

  • Experience working on a marketplace business
  • Experience working with small businesses and/or a passion for small businesses and helping them succeed
  • Experience with other marketing channels (e.g. lifecycle, social media, etc.)