Director of Product Management
Description Macmillan Learning is a part of the family-owned Holtzbrinck group of companies and is one of the leading educational technology companies. Through deep partnership with the world's best researchers, educators, administrators, and developers, we facilitate teaching and learning opportunities that spark student engagement and improve outcomes. We provide educators with tailored solutions designed to inspire student curiosity and measure progress. Macmillan Learning is comprised of renowned brands including Bedford/St. Martins, W.H. Freeman, Worth Publishers, Sapling Learning, SkyFactor, Intellus Learning, Late Nite Labs, and Hayden-McNeil. We are an Equal Opportunity Employer committed to reflecting a broad representation of differences -- race, ethnicity, religion, sex, sexual orientation, gender identity/expression, physical ability, age, family status, economic background and status, geographical background and status, and perspective-- in our workplace. The successful candidate for this position will become an employee of Bedford Freeman & Worth Publishing Group, LLC (“BFW”), d/b/a Macmillan Learning. Bedford Freeman & Worth Publishing Group, LLC has developed an affirmative action program in compliance with the NY Department of Education’s guidance. Portions of the affirmative action program are available for review by applicants and employees by contacting Human Resources. Requirements Purpose of the Role:
The Director of Product Management serves to ensure business and learner outcomes by (1) defining products in collaboration with business, product, engineering, customer experience, learning science, and UX team members; and (2) leading the team through the product development lifecycle.
The qualified candidate will ideally be located in Austin, New York, or Boston.
Idea Management. The Director of Product Management will:
• Groom the idea backlog and initiate market research and data analysis on prioritized ideas in collaboration with editorial program managers, learning science/UX designers, and other cross-functional teams.
• Coordinate the cross-functional team in identifying and refining market segments and baseline personas to use in ideation process.
• Move high potential validated ideas into the discovery backlog.
Product Model Discovery and Definition. The Director of Product Management will groom the discovery backlog and initiate a discovery plan for the team. Working closely with editorial program managers, product owners, UX, learning science, engineering, and architecture, the Director of Product Management will identify the key customer problems to solve and validate proposed solutions and impact on learning.
ROI Analysis. Once the validation of a solution and the impact on learning has been achieved, the Director of Product Management will:
• Lead the cross-functional team in the writing of a technology business case.
• Work with product owners, learning science/UX, engineering, content, and other cross-functional teams to derive a cost estimate.
• Collaborate with business leaders to establish evidence of product/market fit that will lead to an attractive return on investment.
Development. The Director of Product Management will partner closely with product owners to:
• Continue discovery and validation throughout development, ensuring development work achieves product-market fit.
• Develop platform capability roadmaps that support new product models and new features to existing product models.
• Facilitate a shared understanding of business needs across the development team.
Customer Delivery. The Director of Product Management will support the creation of onboarding, training, and support materials for new product models and new features in existing product models. As product usage ramps up, the Director of Product Management will work closely with customer experience and business stakeholders to examine product/market fit through data analysis, defect and KPI tracking, and market research.
Leadership. The Director of Product Management will:
• Manage and mentor product managers working on product models within a specific discipline/course cluster.
• Work collaboratively with product managers working on product models in adjacent discipline/course clusters.
• Act as the primary point of contact for product models and provide detailed, current information and regular status updates to stakeholders of the end-to-end product experience.
• Guide stakeholders in the analysis of multiple platform capability sprint reviews.
• Collaborate with business and technology leadership to identify, develop, and manage contractual, technical, and consulting relationships with strategic partners and providers.
• Collaborate with editorial program managers and media production to align digital product releases with discipline business plans and textbook campaigns.
• Strong management and interpersonal skills
• Ability to communicate across functional teams with different “languages”
• Excellent collaboration skills, with an emphasis on the ability to work with a wide range of groups
• Strong research, analytical, and problem-solving skills with an emphasis on user-centered discovery and production definition experience
• Superior planning and implementation skills
• Demonstrated success in product strategy and execution
• Minimum 3 years’ experience designing and building new products and enhancing existing products
• 2 years’ product management or business analyst experience
• Demonstrated ability to exert influence and deliver on capabilities without having direct control over all participating resources
• Programming or prototyping experience a plus, agile experience preferred
• Bachelor’s degree