Director of Product Development, Managed and Hosting Services

 •  Frontier Communications Allen, TX

11 - 15 years experience  •  Business Services

Salary depends on experience
Posted on 11/22/17
11 - 15 years experience
Business Services
Salary depends on experience
Posted on 11/22/17

Director of Product Development, Managed and Hosting Services

Tracking Code 319555-798Job Description

Job Summary

Director of Product Development, Managed and Hosting Services will plan, budget, and assist in the development of the Strategic Product Roadmap. This Leader will direct the technical and operational resources to bring new products to market and manage the Product Development lifecycle for all Managed and Hosting Services product portfolio including NFV, IaaS, DaaS, PaaS, SaaS, SD-WAN, Public and Private Cloud applications etc. Otherresponsibilities include:

1) Authoring the PRDs (Product Requirements Documents)

2) Overseeing development from concept to launch

3) Certifying products developed in partnership with Engineering, IT and other cross functional teams and managing the entire launch process

4) Operating new product trials

5) Evaluate third-party technology suppliers

 

Organizational Impact

This role will define all of the infrastructure (OSS/BSS) and E2E operational process-related requirements for new products launches and product enhancements. Technical Project Planning and Execution: The ability to define objectives, assessing the technical suitability of the available resources, changing them where necessary, identifying milestones and Key Performance Indicators, assessing and moving to counter risks and evaluating progress.

Define system requirements for, and manage implementation of:

1) New Product Launches and Product Enhancements

2) Pricing updates

3) New CPE

4) Product and Pricing Promotions

5) ICB projects

6) Product/billing standardization

 

Job Qualifications

Education: MBA preferred. Additionally technical degree related to the telecommunications field or operational/process optimization

Preferred: Product Development methodology certification such as Agile Development

Experience: Minimum of 10 years of work experiencerequired

Knowledge: Deep understanding of industry best practices in product development process specific to the Cable and or telecommunications space and translate appropriate steps for unique organization and market position. Collaborative information gathering to translate high level process goals into specific sub-processes with appropriate documentation. Develop communication plan for stakeholders and process participants. Lead the development and communication of Product Strategies dependent on new services/features to drive financial results. Work with engineering, product management peers, marketing stakeholders and key market areas on implementing new product launches as per the product roadmap strategy. Lead content and product launches and enhancements working with Engineering, Marketing and other cross functional teams.

  • Help define strategic vision and direction for all business units
  • Identify new opportunities and technologies/products
  • Evaluate new competitive threats and market trends
  • Provide support on cross-functional strategic initiatives

 

Skills: Product Management and/or Product Development ExperienceRequired, preferably in Cable, Telecommunications, Software or Web Services. Aptitude and eagerness to learn from a new environment and make an impact quickly. Ability to manage and foster change. Ability to lead large, cross-functional teams in order to achieve business goals and results. Ability to listen to multiple points of view and synthesize against goals for recommendations. Ability to plan, prioritize and organize effectively and independently. Ability to handle multiple projects and tasks. Ability to make decisions and solve problems while working under pressure. Ability to show judgment and initiative and to accomplish job duties. Ability to analyze and interpret data and synthesize recommendations. Ability to communicate with all levels of management and company personnel. Ability to communicate orally and in writing in a clear and straightforward manner. Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)

  • Proficiency with Word, Excel, PowerPoint
  • Good organizational and office management skills
  • Excellent cognitive and communication skills
  • Excellent analytical skills
  • Strong business sense and sense of urgency to achieve business results

 

Technical Project Planning and Execution: The ability to define objectives, assessing the technical suitability of the available resources, changing them where necessary, identifying milestones and Key Performance Indicators, assessing and moving to counter risks and evaluating progress.

 

Duties and Responsibilities

 

10%        Plan, budget, and develop detailed scope for the Strategic Product Roadmap

 

35%        Direct the technical and operational resources to bring new products to market

                Manage the Product Development Lifecycle, including:

                1) Authoring the PRDs

2) Overseeing development

3) Certifying products developed

4) Operating new product trials and ideas

5) Evaluate third-party technology suppliers

 

30%        Define infrastructure (OSS/BSS) and E2E operational process-related requirements for new product launches and enhancements

 

25%        Define system requirements for, and manage implementation of:

                1) New Product Launches and Product Enhancements

2) Pricing updates

3) New CPE

4) Promotions

5) ICB projects

6) Product/billing standardization

 

319555-798

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