Director of Product Design at Stash in New York, NY

Stash is pioneering the future of personal finance with the first financial subscription that helps regular people create better lives. Ever felt that wealth building was not accessible? Or known that access to finance was the gateway to a better life and wondered why that gateway was not open for everyone? We do.. A lot… This is why we created Stock-Back, an industry first feature to let Main Street learn about Wall Street from their spend without having to change their lives. From budgeting to saving for retirement, Stash unites banking, investing, and advice all in one app that has helped over 4.5M people aspire to financial goals and make progress towards financial freedom. The average Stasher has 6x more savings than the average American to take them through tough times. But we do not want to stop there when more than 100M Americans need it!

Reporting directly to our VP of Design & Research, the Director of Product Design will be responsible for articulating the voice and needs of the Stash customer to our development process with a focus on integrating research, consumer centric design principles, reductive design, a strong visual aesthetic and the aspirational story telling needed to making financial success real. Proven success across all levels of design and research is required as well as credibility to influence among peers in Engineering, Marketing & Customer Experience.

What you’ll do:

• Develop strategy for product design and manage day to day operation of the design needs for specific product operating units in the Stash organization
• Partner closely with peer directors in product, engineering on managing execution to strategic execution
• Manage and mentor a team of Design Managers, Leads and Product Designers on behavioral UX design including copywriting
• Demonstrated expertise in visual reduction design and pattern based development.
• Partner with UX Research team to integrate customer feedback into design
• Partner closely with peer directors in product, engineering on managing execution to strategic execution
• Maintains a holistic view of the product and drive toward a simple and coherent experience
• Drive new ideas into user research, stakeholder reviews, and prototypes all the way into our applications
• Work with leaders in operations (CX, Trading & Account Service) to ensure Service Design is taken into account for experience beyond the visual UX
• Continuously strive to optimize our process to deliver design into engineering, while keeping the challenges of an agile design and engineering team in mind
• Be a great team leader that's able to thrive in a fast-paced environment

What we’re looking for:

• At least 8+ years of Product Design experience for consumer brands on complex flows and use cases across customer journeys
• At least 3+ years building and leading a highly effective design organization at a tech company that has shown excellence in product design
• Strong point-of-view on modern, effective design processes and systems
• Evidence of successful collaboration with engineering orgs
• Evidence of using research and data to steer design thinking
• Point-of-view on how to create happy, productive design organizations
• Awareness of best-in-class tools for design and prototyping
• Extensive understanding of prototyping methodologies and practices, user research methodologies and A/B test planning/execution
• Excellent communication and data visualization skills. You can bring internal stakeholders on your design journey and support your decisions with focus and brevity