The Director of Population Health Operations will execute and implement clinical protocols and care management programs operationally. Additionally, address the need of improving the healthcare of the CKD/ESKD patient population while reducing the total cost of care. He/she will be leading and developing field-based healthcare teams tied to Population Health and value-based kidney care space.
- Manage a P&L for your market under the guidance of a Market General Manager.
- Assess areas of greatest opportunity within the markets and target specific cost savings areas through evidence-based protocols and innovative care management strategies;
- Drive the development and practice implementation of population health initiatives and continue optimizing as needed to achieve the desired clinical and business outcomes;
- Follow comprehensive assessment methods to identify gaps in CKD and ESRD management within the market and establish relationships with local providers;
- Direct initiatives and workflows that focus on social, environmental, and economic factors that have the greatest influence on health across a community;
- Utilize technology to standardize assessments, workflows, and care planning to take initiatives to scale;
- Identify and monitor KPIs related to initiatives to determine short-term and long-term success measures;
- Support the development of care management methods to draw actionable insights to target high needs patients;
- Conduct research to identify best practices and develop a deep understanding of how to positively impact the overall care of the CKD/ESRD patients;
- Stay at the forefront of value-based care to gain new ideas and approaches;
- Perform all other duties and special projects as needed to support the overarching goals of the population health operations team.
- Manage multiple field-based operational teams in the market which are led by Operations Managers.
- Willingness to travel up to 50%.
- Bachelor’s degree, preference for concentration in global health, health management, or business.
- Minimum of five (5) years related clinical experience, preferably in value-based kidney care, population health, ambulatory care, community public health, case or care management, or coordinating care across multiple settings and with multiple providers.
- Relevant competencies include clinical program development and improvement, analytical problem solving, project management, effective written and verbal communication, and ability to positively influence others.
- Ability to navigate ambiguity with the aid of structured problem-solving techniques.
- Must be results-oriented with the ability to prioritize and manage multiple projects simultaneously and coordinate activities to consistently meet deadlines and client expectations.
- Experience in working in a fast-paced, dynamic environment while maintaining focus on key goals.
A Master’s degree or other advanced degree in nursing, business, health services research, health policy, or other relevant fields preferred.
- Eight (8) years related experience.
- Bilingual skills are a plus.
- Knowledge and experience with care management competencies.
- Experience working with vulnerable populations.