Director of Operations

Confidential Company  •  Nashville, TN

Less than 5 years experience  •  Misc. Healthcare

Salary depends on experience
Posted on 03/10/18
Confidential Company
Nashville, TN
Less than 5 years experience
Misc. Healthcare
Salary depends on experience
Posted on 03/10/18

SUMMARY:

The overall operational responsibility for the business functions of the assigned centers (multi-site, with a minimum of 4 centers and a maximum of 10) to ensure service quality, financial results, optimum utilization of resources, efficient delivery of services and a superior patient experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES - The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Other duties may be assigned.

  • Evaluates patient flow through the center to ensure appropriate utilization of business resources.
  • Monitor wait times for the center and manage the workflow accordingly.
  • Identifies opportunities to increase business and scope of services provided by the center.
  • Ensures high team member morale and a professional, effective, and efficient working atmosphere.
  • Participates in administrative business operations meetings as scheduled. Counsels, disciplines and/or recommends termination of team members as necessary.
  • Owns the performance results in regards to patient experience, patient volume, financial results and service standards
  • Serve as the communication liaison between the home office and all center team members
  • Understands work flow and function of all positions.
  • Effectively serve as a fill-in on all positions qualified for, when absences or patient volumes warrant additional help.
  • Serve as the subject matter expert (SME) for training and systems, i.e. UltiPro, DocuTAP, Healthstream, Front Desk processes and Occupational Health.
  • Implement the policies and procedures from the Home Office. Follow all operational guidelines.
  • Responsible for OccHealth sales and grassroots marketing of your center with support from the home office service line leaders.

SUPERVISORY RESPONSIBILITIES:

  • Oversee all team members assigned within your area.

EDUCATION and/or EXPERIENCE:

  • Previous experience working in a healthcare environment' multi-site management experience required
  • Working knowledge of work flow and scheduling.
  • Must be able to maintain a highly structured environment.

Job Type: Full-time

Requiredexperience:

  • healthcare environment multi-site management: 3years
  • healthcare work flow and scheduling: 2years

Requirededucation:

  • Bachelor's

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