Director of Operations

Health First, Inc   •  

Titusville, FL

Industry: Hospitals & Medical Centers


5 - 7 years

Posted 49 days ago

The Director Clinical Operations at Health First's Viera Hospital will report to the Hospital Administrator and will fully promote the primary accountabilities of Quality/No Harm, Stewardship and Customer Experience for the hospital and the operational departments that report in to the Director. The Director will have leadership of the following areas:

Special Procedures, Cath Lab, Echo/Vascular, Nuclear Medicine, CT, MRI, Diagnostic Radiology, Mammography, Ultrasound, Radiology Nursing, Radiology Support, Electrocardiogram (EKG), and Transport, Volunteer Services, and Gift Shop;

Provides on-site leadership and has operational responsibility within the matrix areas that may include: Respiratory Therapy, EEG, Pulmonary Function, Laboratory Services, Clinical Engineering, Plant Engineering (Plant-ops), Pharmacy, Rehab Services, General Stores, Housekeeping, Safety & Security, Admitting and Dietary;

Ensures the availability of a full range of high quality, and accurate imaging (cardiology and radiology). Participates in the cost effective management of cardiology, radiology, and clinical transport departments in a collaborative, interdisciplinary environment.

Key Responsibilities:

Responsible for planning, implementation and evaluation of goals/objectives for all departments of responsibility.

Main interface for radiologists and, cardiologists.

Build new service lines that will grow revenue sources.

Meets regularly with management team to discuss the progress and status of departmental objectives and action plans. Meets Gallup survey goals and objectives.

Collaborative relationship with Clinical Nursing Executive Leadership in all aspects of hospital operations (Customer Experience, Quality No-Harm. Stewardship, Engagement, etc.)

Creates and maintains a positive work environment, maximizing the contributions of the management team through:

Technical/Management Skills development

Personal growth

Plans, directs and supervises all technical aspects of departments of responsibility. Provides oversight in regard to services, programs and evaluations of such programs.

Recommends action in regard to equipment modifications, new equipment, and essential construction within the departments.

Assists in the planning for all new departmental facilities, and recommends facilities, equipment and personnel needs.

Directly responsible for the maintenance of existing equipment and such contractual services as may be required.

Provides coordination of activities in order to maintain an environment that is conducive to the delivery of quality patient care, while continuously seeking improvement.

Coordinates departmental purchasing and is responsible for stock level, storage and utilization.

Responsible for administration of the departments regarding the preparation of reports, documents, payroll records, statistical surveys and other required data.

Assumes responsibility for the preparation of objectives and operating budgets at the beginning of the fiscal year and adherence to targets throughout the year

Promotes personnel management in an efficient and cost effective manner.

Prepares and manages operating, personnel and capital budgets in a fiscally responsible manner.


Master's in Business Administration or Masters in Healthcare Administration required

Minimum of 5-7 years' progressive management experience required, preference in healthcare required

Excellent oral and written communication skills.

Excellent presentation skills and ability to interact effectively with all levels of executive leadership

Excellent human and public relations skills necessary.

Must have demonstrated leadership skills and abilities

Professional certification and licensure in Respiratory Therapy, Radiologic Technology, Sonography or Registered Nurse with Cardiovascular experience with applicable leadership experience is preferred, but not required. Additionally, service line experience is preferred in the following areas, cardiac, respiratory, radiology.


Minimum of 4 years managing/leading a cardiac, respiratory and/or radiology service line preferred.