Director of Operations, College of Medicine – Phoenix Administration (Phoenix, AZ)DepartmentCOM Phx Campus Administration (0659)LocationGreater Phoenix AreaPosition Summary
The College of Medicine- Phoenix is seeking candidates for the position of Director of Operations to support various Departments in a shared services model. This is a professional position and will play critical roles in both operational management and strategic planning, in a highly-matrixed organization. This position reports to the Department Chair as well as the College Executive Director of Finance.
The selected candidate will be expected to develop and implement processes that maximize efficiency, resources, and mission growth tomeet the goals of the departments/units they oversee. The Director of Operations will play a pivotal role in managing the day-to-day operations which requires great attention to detail, strong analytical, technical and logic skills, significant professional judgment, innovation and vision, discretion, and effective time management skills.
The Director of Operations will work closely with the Department of Finance, the Office of Human Resources, Information Technology, Facilities Management and the Office of Faculty Affairs, as well as other various Departments on campus. As a member of the executive and leadership team, this position will be a critical team member providing operational and administrative management to faculty and staff.
The University of Arizona College of Medicine – Phoenix anchors the 28-acre Phoenix Biomedical Campus in the heart of the Valley of the Sun. The College inspires and trains individuals to become exemplary physicians, scientists and leaders who are life-long learners and inquisitive scholars. We embrace professionalism, innovation and collaboration to optimize health and health care for all. The Phoenix Biomedical Campus embodies the University’s priorities of engagement, partnership, innovation, and synergy in its world-class academic and research initiatives, with clinical facilities throughout Greater Phoenix. The campus also houses the UA Colleges of Public Health, Pharmacy, and Nursing, as well as Northern Arizona University’s College of Health and Human Services, the Translational Genomics Research Institute (TGen) and the International Genomics Consortium.
Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access toUA recreation and cultural activities; and more!
The University of Arizona has been listed by Forbes as one of America’s Best Employers in the United States and WorldatWork and the Arizona Department of Health Services have recognized us for our innovative work-life programs. For more information about working at the University of Arizona and relocation services, please click here.
Duties & Responsibilities
- Leads and manages department operations (budgeting and financial management, staff oversight, research, space management and education).
- With Faculty Leadership direction, develops long- and short-range goals and business plans to strategically align department withoverall goals of the University.
- Identifies and implements methods to continually improve the quality and efficiency of the department’s operations.
- Develops, maintains and implements departmental policies and procedures.
- Acts as liaison with faculty, advisors, administrators and staff from both the university and external agencies.
- Maintains relationships with the senior leadership to enable the most effective planning and implementation of operational, administrative, and financial policies and procedures.
- Partners with clinical practice leadership to support goals.
- Identifies issues which may impact the department, resolves problems and issues affecting the department, and directs measures toimprove the effectiveness and efficiency of the department.
Knowledge, Skills, & Abilities
- Clearly articulates a compelling vision of the department’s future.
- Operates in an ethical manner and holds self and others accountable
- Demonstrated commitment towards cultural diversity and equal opportunity.
- Is able to adapt to stress, change, adversity and ambiguity.
*Building trust by operating in an ethical manner and holding self and others accountable and demonstrating commitment towards cultural diversity and equal opportunity.
- Helps people develop shared purposes, fosters an environment of support, and promotes effective team work.
- Makes productive use of differences by creating a culture where individuals feel safe to disagree.
- Recruits, engages, develops, and assesses a diverse team to build capacity and high-performance capability.
- Demonstrates the ability to manage conflict and facilitate solutions.
*Fostering collaboration by helping others to develop shared purposes, promoting effective team work, creating an environment of support and a culture where individuals feel safe to disagree, and demonstrating the ability to manage conflict and facilitate solutions.
- Promotes and supports the ongoing learning and development of the team, in alignment with the departments’ goals and direction.
- Acts as a catalyst for necessary change to maintain a positive alignment within the College, accreditation, and institutional requirements.
- Ensures their units/department function effectively, productively, and responsively.
*Maximizing resources by promoting and supporting the ongoing learning and development of the team and ensuring units/departments function effectively, productively and responsively.
- Demonstrates an applied understanding of student affairs policies and its impact on the institution and its programs.
- Challenges established assumptions, explores new possibilities, and advances creative approaches.
- Makes decisions in a timely, inclusive and strategic way to advance the department and university.
- Demonstrated evidence of strong interpersonal and communications skills.
- Achieving results by challenging established assumptions, exploring new possibilities, advancing creative approaches, making decisions in a timely, inclusive and strategic way, and demonstrating strong interpersonal and communications skills.
- Bachelor’s Degree in a field appropriate to the area of assignment AND six years administrative/coordinative program experience; OR,
- Master’s Degree in field appropriate to area of assignment AND four years administrative/coordinative program experience; OR,
- Ten years of progressively responsible administrative/coordinative program experience; OR,
- Any equivalent combination of experience, training and/or education.
- Three or more years demonstrated experience leading and supervising.
- Experience in one or more of the following: medical or hospital setting, research environment, educational setting, academic medical center or medical school.
- Proven ability to exercise discretion in working with highly confidential and sensitive matters.
- Aptitude in organizing operational activities and resolving personnel conflicts.
- Strong organizational, analytical, and problem¬-solving abilities.
- Demonstrated skills in leadership and team¬-building.
- Excellent communication skills and ability to work with a wide range of people at all levels of the organization.
- Demonstrated ability to accommodate and respond to shifting priorities and multiple, demanding projects, in a manner that is effective and efficient.