The Director of Operations is responsible for assisting the Cardiology, Cardiac Surgery and Vascular Surgery practices on all aspects of their operations and in helping them plan, resolve problems and manage change.
In this position you will:
? Identifies opportunities for improvement and problems in all aspects of the delivery of patient care in clinic.
? Knows how to work across a large matrix organization to develop and implement solutions that advance the clinic operations.
? Leverages in-depth knowledge of the acute and ambulatory setting and engages and empowers others to be accountable for excellent quality and safety outcomes and financial results.
? Continuously sets goals that are ambitious but realistic for self and team, geared to organizational objectives.
? Focuses on new opportunities that improve operational efficiencies and financial results.
? Works with Business Development services to promote and expand opportunities.
? Works with Medical Directors to resolve physician contact issues. Coordinates identification and tracking of any performance metrics.
? Builds and cultivates relationships throughout the organization, engendering confidence and credibility with a wide range of stakeholders including Physicians.
? Develop a highly collaborative working relationship based on trust, cooperation, and mutual support.
? Coordinates closely with Administrative Director for program growth and development.
? Demonstrates financial agility to enhance economics of the operations.
? Knowledgeable in current and possible future policies; practices, trends, technology, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace.
? Manage special projects and develop business plans pertaining to program development/expansion.
? Serve as liaison between clinics and any other area needed support.
? Assist the clinics to meet or exceed their performance targets. Insures performance metrics for physicians and CAs are aligned and support goals and objectives.
? Oversee the annual plans and budgets of the clinics.
? Superior communication skills to interact effectively with Leaders, medical staff and caregivers, and all levels of management.
? Flexibility of thought and a willingness to actively listen to others regarding input and feedback. Demonstrates a capacity to Simplify ideas into easily understood concepts; articulates strategy and operational tactics to diverse groups of internal and external constituents.
? Delivers messages to the desired effect; connects the dots and provides clarity of thought and intent; seeks input to clarify issues and potential actions.
? Ability to maneuver through complex political situations effectively and quietly; is sensitive to how people and organizations function; anticipates where the challenges are and plans his/her approach accordingly.
? Uses sound judgment in selecting creative ideas and new paradigms to create value; challenges existing practices.
? Promotes appropriate adoption of quality management innovations and best practices; approaches issues with curiosity and an open mind; stimulates and facilitates the creativity and experimentation in others.
? Demonstrates competency with all position related software programs. Assists managers and medical directors in utilizing provided performance measurement tools and communication platforms.
? Build and understanding of corporate goals throughout the organization.
? Carry out all duties and manage all processesassociated with the assigned duties of this position even when persons who carry out those duties do not report to the position.
? Identify and resolve problems throughout the organization even if they are not in the position's functional area.
? Work collaboratively and create constructive relationships with peers and others throughout the organization.
Required qualifications for this position include:
? BA/BS in related field required.
? Minimum of eight years of health care operations experience, including ambulatory specialty clinics.
? Previous Cardiovascular experience in a clinical or hospital setting.
? Strong financial and communication skills.
? Change management capabilities and consulting/project management/coordination capabilities.
? Highly developed leadership, management, interpersonal, team and communication skills necessary to interact effectively with key executives, physicians and other personnel.
Preferred qualifications for this position include:
? Master's degree in related field preferred
More information about the job
Is Relocation Available? Yes, nationwide
Is there a bonus structure? 10%
Does this position have direct reports? Yes
Who does this position report to? Admin Director
What are the 3-4 non-negotiable requirements on this position? Cardiovascular Clinic Experience; Bachelor Degree