Director of Learning, Education, Research and Development

St Francis Medical Center   •  

Lynwood, CA

Industry: Healthcare


5 - 7 years

Posted 60 days ago

This job is no longer available.


Responsible for the oversight of all hospital wide learning, education, development and non-medical research programs. Provides support and acts as a resource for the assessment, planning, development, implementation, and evaluation of hospital wide learning, education, development and research. Areas of direct responsibility include management & supervision of the education department, clinical and non-clinical educators and support staff, with matrix reporting responsibility for unit-based educators. Monitors efficacy and outcomes of education and competency validation. 

  1. Develops and advances a learning ministry where people continually expand their capacity to create the results they truly desire, where new and expansive patterns of thinking are nurtured, where collective aspiration is set free, and where people are continually learning to see the whole together in accordance with the five disciplines of Senge's learning organizational model:
  2. Interrelationships and a learning  organization comprehends and addresses the whole while examining the inter-related parts;
  3. Personal mastery-each individual associate holds great importance in our mission. Organizations learn only through individuals who learn. Individual learning does not guarantee organizational learning; but without it no organizational learning occurs. Thus personal development holds as much importance as commitment and work/vocation for SFMC. Associates need to grow and work on their own goals, the mutual goals of the team and the mission at large to achieve and sustain organizational effectiveness;
  4. Mental Models- These are deeply ingrained assumptions  and generalizations, culture and the vision and values that contribute to our mindset, serve as our framework for fulfilling the SFMC mission, and influence how we understand the world and how we take action. Learning organizations look for how these affect organizational development;
  5. Shared Vision-the capacity to hold a shared picture of the future we seek to create which has the power to be uplifting, and to encourage experimentation and innovation. Our associates all share a common vision. Personal goals must be in sync with the goals and vision of the organization; and
  6. Team Learning- the process of aligning and developing the capacities of a team to create the results its members truly desire; places importance on dialogue and group discussion. For a team to learn, they must be aligned and reach agreement.

Constructs a structural bridge between academia and patient care service to maximize full human and technological potential for all clinical and non-clinical departments (i.e. simulation and other state-of-the-art teaching and instructional methods) to advance the culture of clinical excellence in the local health and college ministries. The Director of Learning, Education, Research and Development will design/adopt/implement quality and safety competencies and define proposed targets for the knowledge, skills, and attitudes developed for nursing associates in our academic and service/practice programs Patient (and family) -Centered Care, Teamwork & Collaboration, Evidence Based Practice, Quality Improvement, Safety and Informatics competencies.


Identifies new training modalities, and collaborates with management and Human Resources to ensure access to evidence-based education. Evaluates and prioritizes all educational processes, systems, and requests in a manner consistent with current education/competency and accreditation standards, regulatory requirements, state licensing boards, quality initiatives, and efficiencies. Ensures appropriate recording of all educational activities for associates; class scheduling, preparation and selection of instructional materials, methods, equipment, and training aids. Participates in associate development projects including but not limited to: management training, orientation, patient experience training, and ongoing education and competency validation that supports associates in developing their full human potential. Provides support and expertise in organizational development projects for management and the executive team, as requested. Participates in professional organizations & healthcare collaboratives and translates evidence based methods and applies new technology to advance our local health ministry. Participates and serves in various committee meetings, oversees the hospital wide Education Council and (co) chairs the appropriate Magnet Council. Acts as a resource for patient and family education and community outreach education.


This position requires the full understanding and active participation in fulfilling the Mission of St. Francis Medical Center. It is expected that the associate holding this position will demonstrate behaviors consistent with our core values and will comply with all required standards governing our commitment to Compassionate Care, Exemplary Service and serving our patients. The associate holding this position will support St. Francis Medical Center's strategic plan and all essential elements of Quality Improvement and Financial Stewardship.



  • Completes an annual organizational educational needs assessment and analysis to include considerations from industry, community standards, regulatory requirements, and organizational outcomes measures and trends.
  • Utilizes forecasting data from professional organizations and regulatory agencies to anticipate changes needed in health care reform relative to our workforce and service provided; incorporates this into real-time development plans and communication maps.
  • Designs a comprehensive strategic organizational learning plan in collaboration with Leadership, the Education Council.
  • Markets/messages services to the defined recipients of education and development, creating a marketing plan and completes statistical reports on marketing outcomes (comparison of actual classes and programs planned and number of attendees/outcomes/ROI, etc)
  • Identified opportunities and priorities for affiliations, partnerships and contracts with specialty educators and consultants to meet comprehensive learning needs.
  • Participates in a leadership role to create partnerships with internal and external stakeholders in the establishment of curricula and program.
  • Practice/service provides update reports to appropriate hospital and leadership quarterly.
  • Executes OSEN strategies to build will and develop effective teaching approaches to assure the SFMC associate nurses develop competencies in patient and family centered care, teamwork and collaboration, evidence-based practice, quality improvement, safety, and informatics.
  • Identified opportunities to implement specialty education programs, such as PCI (Patient Care Institute), Preceptor, Mentor and Coaching
  • Commands full knowledge and application of non-medical research practices and supports creation of new knowledge and innovation. Support our professional practice model WOOM (Vincentian Values Optimizing Our Mission) and PFCC (Patient and Family Centered Care initiatives with appropriate educational activities.
  • Facilitates positioning SFMC as community leaders in evidence-based continuing education (e.g. Critical Care Symposium, certification exam review courses, patient and family education, etc)
  • Networks with local, regional, and national education and workforce groups.
  • Seeks grant funding to sustain and advance education and research.
  • Integrates technology and simulation in clinical and management education, competency and practice.
  • Supervises the educators, ensuring required licensure and certification, competencies, evaluations and employee health status is up to date; ensures compliance with requirements and deadlines.
  • Prepares statistical reports quarterly and submits to Nursing Leadership Council and Education Council.
  • Provides education and presentations in area of expertise.



  • Graduate of an accredited School of Nursing
  • Either a BSN plus a Master's Degree in a related field required OR a Bachelor's Degree in a related field plus a MSN required
  • Doctorate degree in nursing, education, or other related study preferred
  • Current CA RN license Current BLS-C (AHA)
  • Board certification in leadership or clinical specialty (Magnet approved) on hire or within 6 months

Work Experience:

  • Five years recent experience in field of expertise
  • Excellent written/ verbal communication skills
  • Minimum 3 years of management experience

Knowledge/ Skills/ Abilities:

  • Proficient computer skills in Microsoft Office, EduTracker, LMS and various education-related applications
  • Excellent written and verbal communication skills


Must continuously (66% to 100% of a work day):

  • Walking on tile floors.
  • Standing to do patient care.

Twisting and bending of the neck forward and backward. Must frequently (34% to 66% of a work day):

  • Waist bending while standing.
  • Repetitive hand use/keyboarding.
  • Use wrist rotation/deviation.

Must occasionally (11% to 33% of a work day):

  • Stooping and squatting to do patient care.
  • Make use of bilateral upper extremities and hand in reaching above shoulder level.
  • Lifting and carrying a minimum of 25 lbs.
  • Sitting to document and do patient care.