We are seeking an experienced Director of IT Service & Support to lead our IT Service Desk and Deskside Support teams. The candidate will provide exceptional IT service delivery to our employees for corporate IT service continuity. Reporting to the Director of Information Technology, the Director of IT Service & Support will be charged with ensuring IT support cases are responded to and resolved in a timely and high quality manner. The candidate will drive Pluralsight IT's vision of the best possible employee technology experience through excellent customer service, technical oversight, consistent processes, and efficient team management of service desk engineers.
Who you're committed to being:
Valid through: 2020-2-21