The Director of Intelligence, Security Strategy, and Situation Management oversees and manages the organization's security intelligence program, providing advice and guidance to senior leaders in identifying and assessing global operational risks. The Director also leads the organization's security strategy and situation response processes, which include planning, developing, coordinating and implementing policies, procedures and systems related to maintaining business and operational security; facilitating the organization's response to business-critical situations and leading their corporate resolution. The Director is also responsible for identifying and addressing security policy concerns through the creation of internal procedures that upholds the safety and security of RCL personnel, guests, crew, information, equipment, ships and shoreside facilities. The Director also leads functions such as fleet visitor and facilities access, shore excursions incident review, youth security program reviews, the watchlisting and sexual offenders screening programs; and guides/assists with the HR employee vetting program, consumer privacy and IT department security measures.
Essential Duties and Responsibilities:
- Serves as Chief Intelligence Officer, directing analytic processes and personnel who handle complex risk analyses to identify, predict and act upon issues with the potential to negatively impact the organization's operation, assets, personnel or guests.
- Represents the organization on committees, conferences, working groups with intelligence, law enforcement and industry organizations.
- Serves as organization's expert liaison with national and international government agencies in the exchange of intelligence information.
- Evaluates work performed, ensures all issues identified during intelligence projects are fully explored.
- Oversees the development of corporate situation preparedness plans in support of the organization's mission.
- Leads the organization's response to situations, including chairing and facilitating inter-departmental response meetings, preparing and delivering executive briefings.
- Coordinates post-situation lessons learned reviews; and develops courses of action to improve the effectiveness and efficiency of situation response plans.
- Provides advice and guidance to organization's executives and operational components on situation preparedness and response planning procedures and policies.
- Develops and executes the organization's situation preparedness drill program.
- Develops, directs and guides the administration, maintenance and implementation of organizational security policies relating to fleet and facilities security and access, guest conduct, employee vetting, information and data security, and Situation Response teams (Go Teams) and drill programs.
- Develops policy and leads its implementation to ensure security compliance.
- Selects, leads and oversees performance of contractors that provide corporate U.S. building security services.
- Performs a broad range of leadership and liaison responsibilities, with responsibility for security strategic planning, budgeting and personnel matters.
- Oversees the preparation of short and long range work plans and schedules and assures the implementation of goals and objectives by subordinates.
- Represents the organization at industry security forums such as the CLIA Security Committee.
- Establishes and maintains liaison with key security partners from other agencies, companies, industries and governments.
- Briefs senior and executive leadership on the status and extent of security issues/risks.
- Evaluates executive protection for the most senior executives and makes mitigates high-risk travel and activities on an as needed.
Directly accountable for the departments largest budgeted line item, annual contract, for security guard services at all RCL facilities, nationwide.
- Master's degree or international equivalent in an area of study relevant to this position with minimum 8 years of experience with a major law enforcement, intelligence, public service or private sector security organization or Bachelor's degree or international equivalent in an area of study relevant to this position and more than 12 years of experience with a major law enforcement, intelligence, public or private sector security organization.
- Demonstrated experience and exposure in the international security arena is preferred.
Knowledge and Skills:
- Strategic Thinking: Formulates objectives and priorities, and implements plans consistent with the long-term interests of the organization in a global environment. Capitalizes on opportunities and manages risks.
- External Awareness: Understands and keeps up-to-date on local, national, and international events, policies and trends that affect the organization and shape stakeholders' views; is aware of the organization's impact on the external environment.
- Decisiveness: Makes well-informed, effective, and timely decisions, even when data are limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions.
- Problem Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.
- Creativity and Innovation: Develops new insights into situations; questions conventional approaches; encourages new ideas and innovations; designs and implements new or cutting edge programs/processes.
- Flexibility: Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.
- Resilience: Deals effectively with pressure; remains optimistic and persistent, even under adversity. Recovers quickly from setbacks.
- Vision: Takes a long-term view and builds a shared vision with others; acts as a catalyst for organizational change. Influences others to translate vision into action.
- Accountability: Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes; Complies with established control systems and rules.
- Technical Credibility: Understands and appropriately applies principles, procedures, requirements, regulations, and policies related to specialized expertise.
- Asserts Influence: Develops networks and build alliances; collaborates across organizational and industry boundaries to build strategic relationships.