Director of Infrastructure in Columbus, OH

$200K - $250K(Ladders Estimates)

M/I Homes, Inc.   •  

Columbus, OH 43085

Industry: Real Estate & Construction


11 - 15 years

Posted 53 days ago

Position Summary

The Director of Infrastructure is the lead position within the Infrastructure Team at M/I Homes. The Director is ultimately responsible for building and sustaining a team of IT engineers and a technical infrastructure incorporating evolving technologies and services that support the needs of a growing home building and financing corporation. This includes close coordination with technology peers within the IS department, managers and executives in the departments and divisions across the company, and strategic IT service providers and manufacturers.

Ideal candidates will have a broad IT infrastructure and security background, with real-world engineering and support experience, but will also have a passion for team leadership and project management, with direct experience in managing technical staff, handling operations budgets of $2M+ annually (not including staff or projects), and successfully interacting with C-suite executives.

Duties and Responsibilities

The Director of Infrastructure has 7 key areas of responsibility, plus additional duties.

[1] Build and Sustain a Reliable IT Infrastructure

The first duty of the Infrastructure Team is to build and maintain IT infrastructures that are reliable and support the needs of users across the company. The Director of Infrastructure will do this via:

  • Strong 24x7-minded operations leadership, focusing the team on
  • eliminating IT variability and complexity
  • building predictability, reliability, and repeatability of processes and systems
  • Focus on continuous operation with limited downtime and clear communication around planned downtime
  • Management of infrastructure investments over time to design for steady growth in system capacity -- keeping ahead of the predictable demand curve created by the applications team and expectations of the business
  • Clear leadership in times of unexpected downtime or crisis, including communication, team coordination, and prioritization of efforts
  • Regular monitoring and assessment of system and resource utilization

[2] Provide IT Staff Leadership and General Management

  • Ongoing analysis of system deficiencies and/or opportunities for improvement, alongside general systems growth requirements
  • Developing of project concepts and lead discussions around project prioritization and timing across the team, department, and broader organization
  • Creating project cost estimates and acquiring funding for projects via business cases presented to the CIO, the IT Steering Committee, and/or other executive sponsors
  • Leading individual projects and manage the project catalog across the infrastructure team, including breaking down projects into smaller tasks, assigning resources, timing the work to prevent team overloads or conflicting delivery timeframes, and facilitating ongoing status and re-prioritization reviews

Job Specifications

Successful candidates for the Director of Infrastructure role will have the following education, experience, skills, and abilities, and will work under the following conditions.

[1] Education and Experience

  • 4-year college degree preferred
  • Minimum 10 years IT infrastructure engineering / administration work required(help desk support does not apply); 15+ years preferred
  • Minimum 5 years IT staff management experience required; 10+ years preferred
  • Minimum 5 years IT project management experience required; 10+ years preferred
  • Minimum 3 years IT security work in a corporate or consulting environment required; 6+ years preferred
  • Demonstrated success with large, complex, and impactful IT project delivery utilizing contemporary technologies and coordinated resources
  • Hands-on technical experience with as many of the following technologies as possible:
  • Windows servers and services, including Active Directory, DNS, DHCP, and Group Policy
  • Server virtualization and resource management (VMware preferred)
  • Shared storage systems, including flash-based SANs
  • Moderately complex network switching and routing management and troubleshooting, including wired and wireless networks in building, campus, and national WAN contexts
  • Firewall, VPN, and Internet connectivity services configuration, deployment, migration, troubleshooting, monitoring, and alerting
  • Cloud infrastructure (Azure preferred), cloud-hosted applications, and integration with on-premises applications
  • ITIL-based support and request management operations
  • Demonstrated success with contract negotiation, vendor management, software licensing and subscription management
  • Direct experience with regulatory and security frameworks (g.SOX, NIST, PCI, HIPAA, ISO 27000 series, etc.), and related audits, reporting, and remediation strongly preferred

[2] Skills and Abilities

  • Strong team leadership and development skills
  • Highly proficient verbal and written communication skills
  • Ability to use spreadsheets, charts, presentation decks, and documents
  • Moderate to extensive project management skills
  • Broad familiarity with IT security topics, terms, practices, trends and sources of current information and training
  • Deep technical troubleshooting skills, including IT infrastructure subject matter knowledge
  • Experience with Microsoft Visio
  • Proven ability to multi-task, prioritize, and adapt to a rapidly changing environment

[3] Work Conditions

  • National travel (overnight and multi-day) may be required a few times per year
  • Some evening and weekend work may be required
  • Some lifting may be required (computer equipment, accessories, and supplies)
  • Work environment is a typical corporate office with cubicles, offices, conference rooms, etc.

Valid Through: 2019-10-18