Director of Human Resources in Charlotte, NC

$200K - $250K(Ladders Estimates)

The Kessler Collection   •  

Charlotte, NC 28202

Industry: Hospitality & Recreation


8 - 10 years

Posted 67 days ago

This job is no longer available.

Objective / Purpose

The overall objective and purpose of the Director of Human Resources position is to align the property Human Resource objectives with hotel and company strategies to deliver HR services that enable business success. The incumbent is responsible for talent acquisition, succession/workforce planning, performance management and development at all levels and coaching/developing others to help influence and execute business objectives in the most efficient manner. They are to provide inspiring and strategic leadership while directing the activities of the property in support of the mission, core values, standards and goals established by the company.

Areas of Responsibility

Primary areas of responsibility include, but are not limited to the following:

Partners with SVP of HR to ensure that property Human Resource strategies are in alignment with the overall company strategic HR framework

Analyzes wage and salary reports and data to determine competitive compensation plan

Prepares personnel forecast to project employment needs

Writes directives advising department managers of company policy regarding equal employment opportunities, compensation, and employee benefits.

Consults legal counsel to ensure that policies comply with federal and state law

Develops and maintains a human resources system that meets top management information needs

Oversees the analysis, maintenance, and communication of records required by law or local governing bodies, or other departments in the organization

Studies legislation and other publications to assess industry trends

Partner with the Payroll Department to process payroll for assigned property

Implements and sustains Human Resource initiatives at the property

Develops staffing strategy in collaboration with the hiring manager; manages the hiring process

Coordinates the Human Capital Review process at the hotel and leads succession planning at the property level

Creates development plans in collaboration with an individual's manager and assists with follow-up

Ensures managers are properly documenting performance, including progressive discipline and performance reviews

Champions communication throughout the property

Executes and follows up on the Grand Performer Engagement Survey

Keeps current and knowledgeable in the internal and external compensation and work competitive environments

Conducts investigations when complaints and concerns are expressed by Grand Performers or are observed by Human Resources

Manages Unemployment Claims, prepares for and attends Unemployment Hearings

Trains staff on human resource policies, legal compliance issues, improvement of job skills, and other courses to develop Grand Performers

All other duties as assigned, planned or unplanned

Knowledge / Skills / Abilities

To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent.

Strategic business leader - Works strategically to devise plans in alignment with organizational goals.

Cultivates engagement - Builds loyalty to the company and not to themselves. Proven ability to host/facilitate effective meetings, motivate teams to produce results with tight timeframes while simultaneously managing several projects.

Generates alignment - Ensures proper time and effort is spent to build high level performance and consistency throughout collection.

Leads with courage - Provides a culture of accountability.

Execution of plans - Utilizes our systems, tools and resources to accomplish results and achieve goals.

Strong written, verbal, and interpersonal skills.

Strong computer system and HR related application knowledge and skills

Ability to work with considerable independence, developing processes to accomplish objectives in alignment with broader business objectives

Ability to successfully surface opportunities in work processes and staffing optimization

Supervisory Responsibilities

Supervisory and leadership responsibilities include achieving results through providing direction and accountability of the following Grand Performers within the culture and policies established by the Kessler Collection.

HR Specialist

Key Partnerships:

To perform this role successfully, an individual must cultivate successful relationships with the following individuals to achieve alignment and support.

Sr. Vice President of Human Resources

General Manager


Minimum Qualifications

Education, License, Certifications, Experience

Bachelor's degree in Business or related training equivalent - required

7+ years of relevant work experience in similar scope and title – required

Experience within luxury brand/markets – required.


Valid Through: 2019-9-11