Director of Hotel Operations ( CES )

 •  Caesars Entertainment Virtual / Travel

5 - 7 years experience  •  Arts & Entertainment

Salary depends on experience
Posted on 11/22/17
Virtual / Travel
5 - 7 years experience
Arts & Entertainment
Salary depends on experience
Posted on 11/22/17

ob Description:

 Job Summary:

 This is a Director-level position with facility operations experience that will operate and manage the Caesars Palace facilities department while adhering to an enterprise level performance standard that will be mirrored throughout the corporation.  This role has responsibility for staffing, departmental budgeting, preventative and corrective maintenance, special projects, facility capital planning, union relationships and facility operations.


  • Oversees maintenance of the entire property’s electrical, mechanical and plumbing systems, multiple guest room towers, one of the city’s largest convention centers, multiple food and beverage outlets plus the outside perimeter of the property including landscaped and parking areas.  Will be asked to also coordinate maintenance of several 3rd party leased locations within the building footprint.

  • Develops and manages  department expense budgets and capital investment projects.  Will also be expected to develop, communicate and maintain a 5-year capital plan for the property.

  • Builds accurate special-project budget estimates and timelines to be communicated at an executive level.

  • Develops and ensures high level of service standards for the facility operations team as well as exceptional inter-departmental collaboration, communication and support.

  • Provides leadership in the department to create a work environment that promotes teamwork, efficiency and productivity, recognition and respect, employee satisfaction, high caliber staffing, training, and an exemplary role model standard for the department.

  • Directs and manages all functions performed in the facilities operation.

  • Conducts staff meetings on a regular basis to review department projects, safety programs, and a high level of communication.

  • Develops and carries out a thorough succession planning program for growth opportunities and support of the future management workforce.

  • Works closely with all union representation to ensure a good working relationship is maintained and all contractual agreements are met with minimized liabilities.

  • Ensures the building infrastructure needs are being monitored, tracked and maintained to ensure optimum efficiency and reliability.

  • Leverages the maintenance management software and framework to drive continuous improvement within the facilities department by using data to improve processes and efficiency; ensuring optimum staffing to meet peak demands; managing inventory; and understanding the tradeoffs between ongoing repair and maintenance versus capital investment.Understands of Clark County Building and Administrative Code requirements and permit exemptions.  Must ensure full compliance with code enforced work and the integration of permit and inspection processes.

  • Ensures complete compliance with all regulating entities affecting the field of work including, but not limited, to CCFD,CCBD, SNHD, OSHA, NLRB, EPA, NEC, and NFPA.Manages outside contractors on all outsourced projects to ensure compliance, high level of execution, warranties, minimized waste and budgetary guidelines.

  • Develops and maintains a property emergency response plan with a thoroughly trained and prepared staff, including on site availability when necessary to direct activities during such events.

  • Possesses thorough computer abilities using basic Microsoft Office programs, Maintenance Management Programs, Hotel Management and Booking Systems and Building Automation Systems.


Minimum Candidate Requirements

  • Prior facility management experience (minimum 5 years) 

  • Strong computer skills (MS products including Excel)

  • Good communication skills (oral and written)

  • Maintenance management and building automation systems experience a plus

  • Engineering or similar degree a plus


  • Office environment

  • Property back-of-house locations

  • Mechanical and equipment rooms

  • Some outdoor work


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