Industry: Hospitality & Recreation•
8 - 10 years
Posted 70 days ago
The Director of Enterprise is a new position that will be responsible to creating exciting new profitable enterprises on Trustee properties statewide as well as leveraging and improving existing activities to achieve greater performance and profitability. This role will be responsible for a broad range of potential business opportunities including, retail, food, merchandise, hospitality, event rentals, camping, special projects and private sector partnerships.
Candidates could come from a wide range of backgrounds and do not need to have non-profit experience to be successful. They would ideally have experience in launching new ideas and businesses, strong planning and financial analysis skills and a demonstrated management experience. They must be prepared to travel statewide and they will be expected to work collaboratively across many positions and departments within the organization and represent The Trustees externally. Experience within a large organization or a matrix management structure is helpful.
Enterprise is integral to the visitor experience. We have ambitious goals for increasing the number of people who enjoy Trustees properties. In addition to identifying and launching new enterprises the Director of Enterprise will be a central resource for the General Managers, a subject matter expert who can provide oversight and guidance to our growing network of enterprise ventures. The Director will create a best-in-class customer experience at Trustees retail sites by strengthening merchandise mix, store layout/design, staff training, and customer service. They will increase the profitability of retail sites by implementing policies, procedures and best practices that improve efficiencies and margins, and by identifying and evaluating potential new retaillocations and channels (possibly including online and/or pop-up/mobile stores). The Director will also work closely with the brand/marketing team to conceive of and produce branded merchandise for sale around the state and online.
Enterprise at The Trustees properties ranges from campgrounds, shops and inns to more informal, opportunistic enterprise ventures. The Director of Enterprise must have the vision and flexibility to manage effectively within that range. He/she must have the strategic vision to see opportunity where others may not, and the tactical aptitude to operationalize that vision. It will require both strong analytical and business planning skills and a creative entrepreneurial mind. This is a tremendous opportunity for someone who wants to apply their retail expertise and creativity in a mission-driven setting that’s making a difference for Massachusetts residents and communities.
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